In Hardware and Network news this week…

Circles and OpenAI Advance AI-Native Telco Vision with New Intelligent Concierge Milestone
Circles and OpenAI are advancing the concept of an AI-native telecom stack with a new intelligent concierge milestone. The initiative focuses on integrating AI deeply into telecom operations to deliver personalized, automated customer experiences. This signals a shift toward fully AI-driven telco ecosystems where service delivery becomes proactive and adaptive.

In Business Technology news this week…

Wrike Connects Governed AI to Enterprise Workflows, Now Available on OpenAI GPT Store
Wrike has integrated governed AI capabilities into enterprise workflows, now accessible via the OpenAI GPT Store. The solution enables organizations to embed AI into structured workflows while maintaining compliance and control. This reflects the growing demand for secure, enterprise-grade AI adoption.

In Cloud Computing & AI Infrastructure news this week…

DigitalOcean Launches AI-Native Cloud to Power the Next Wave of Inference-Driven Applications
DigitalOcean has introduced an AI-native cloud platform designed to support inference-heavy workloads. The offering simplifies deployment and scaling of AI applications, particularly for developers and startups. As AI adoption grows, specialized cloud environments are becoming essential for efficient model deployment and performance.

In Artificial Intelligence news this week…

OpenAI Accelerates Agentic Workflows with WebSockets to Unlock Real-Time AI Performance
OpenAI is enhancing agentic AI workflows through WebSockets, enabling real-time communication between systems and AI models. This advancement supports dynamic, event-driven applications and improves responsiveness across enterprise use cases. It highlights the transition toward real-time AI architectures.

In Quantum Computing news this week…

Quantum Computing Inc. Unveils NeuraWave for Real-Time Edge AI Powered by Photonics
Quantum Computing Inc. has launched NeuraWave, a photonics-based platform designed to enable real-time edge AI processing. By leveraging light-based computing, the solution aims to deliver faster and more energy-efficient AI performance. This innovation underscores the convergence of quantum-inspired technologies and edge computing.

In FinTech news this week…

Customers Bank and OpenAI Partner to Build an AI-Native Commercial Banking Model
Customers Bank and OpenAI have partnered to develop an AI-native model for commercial banking. The initiative focuses on automating processes, enhancing customer insights, and improving operational efficiency. This marks a significant step toward intelligent, AI-driven financial services.

In HealthTech news this week…

Massive Bio Expands Global Access to Clinical Trials Through AI-Powered Parameterization and Pre-Screening with OpenAI
Massive Bio is leveraging OpenAI to expand global access to clinical trials. By using AI-powered parameterization and pre-screening, the platform improves patient matching and accelerates trial enrollment. This highlights the growing role of AI in advancing precision medicine and healthcare accessibility.

In IT & Automation news this week…

Kaseya Introduces Agentic IT Management Platform to Drive Autonomous Operations
Kaseya has launched an agentic IT management platform designed to enable autonomous IT operations. The solution leverages AI agents to monitor, manage, and optimize IT environments with minimal human intervention. This reflects the growing shift toward self-managing, AI-driven IT ecosystems.

Article of the Week

How to Choose the Right SaaS Platform for Your Business: A Strategic Guide for Enterprise Decision-Makers

Selecting the right SaaS platform has become a strategic priority for enterprises navigating digital transformation. Organizations must evaluate scalability, integration capabilities, security, and cost efficiency when choosing solutions. As SaaS ecosystems become more AI-driven and interconnected, the ability to align technology choices with long-term business goals is critical. A well-informed SaaS strategy can drive innovation, improve agility, and deliver sustainable competitive advantage.

The post ITDigest’s Weekly News Roundup Featuring OpenAI, Wrike, DigitalOcean, Customers Bank, Massive Bio and Kaseya appeared first on ITDigest.

That AI concierge using OpenAI’s API platform aims to take customer service beyond reacting to concerns by offering at scale interactions that are not only proactive but personalized and very intelligent. In contrast to traditional telecom systems that usually depend on reactive service models, this AI-native approach allows telcos to foresee users’ needs, give contextual recommendations, and even automate the service delivery in real-time.

This achievement is a feather in the cap of a wider multi-year partnership between the two companies working towards the development of a telecom infrastructure that is fully AI-driven and software- defined ecosystem. Besides research and operations, embedding AI into customer experience and CRM systems helps the platform become more efficient, engage customers better, and generate new revenue sources for telecom operators.

An AI-native telco stack is likely to be at the core of next-generation digital experiences enabling a broad array of services such as connectivity, entertainment, and lifestyle. The platform which is capable of understanding users’ behavior and changing accordingly, signifies the move towards intelligent, context-aware telecom services.

Also Read: OneLayer Launches Sentry Partner Program to Extend Zero Trust Security for Private Cellular Networks

Implications for the IT Industry

The collaboration between Circles and OpenAI signals a major evolution in the IT industry toward AI-native infrastructure models. Previously, telecoms would use layer-based architecture with minimal automation capability. However, through an AI-native stack, there will be the injection of intelligence in the network architecture to provide better results.

As far as C-level leaders in the tech industry are concerned, this innovation marks the rise of agentic AI capabilities, real-time data processing, and integration. The telecom industry has been considered one of the most intricate IT landscapes, but the success in using AI for telecom networks can inspire other industries to do the same.

Moreover, this new trend in IT landscape marks the shift from a hardware-oriented design philosophy to the cloud-native architecture where AI takes control as the key orchestrator. The adoption of cloud-native technology and AI in telecom networks is expected to influence other industries such as finance, health care, and retail.

Lastly, telecom networks have already started exploring the possibilities of the future technologies such as 6G. In these next-generation telecom technologies, AI is considered critical due to its benefits.

Business Impact and Strategic Value

One of the fastest and easiest ways for a business to make an impact on customers is through the introduction of AI-native telecom capabilities.

Through AI-driven personalization, telcos can make the customer experience more engaging and fulfilling, leading to higher retention, and reduction in customer churn. In fact, this can be a powerful driver of revenue growth for the service providers, but more importantly, it will contribute to an improved and strengthened trust relationship with the customers.

Besides the obvious reduction in head count and operational expenses, automation of workflow and optimization of operations can result in businesses expanding their network and operation capacities more easily, without the burden of increasing operational overhead at the same rate.

If properly capitalized, achieving a new business model driven by the AI concierge paradigm is a game changer. It is capable of unleashing multiple avenues of revenue generation, monetization…

Shaping the Future of AI-Native Telecommunications

The milestone achieved by Circles and OpenAI underscores a broader transformation in the telecom and IT landscape: the shift from traditional networks to AI-native, intelligent ecosystems. As AI becomes deeply embedded in infrastructure, telecom operators are evolving from service providers into technology platforms that drive digital experiences.

For the IT industry and businesses alike, this development signals a future where connectivity is not just about bandwidth but about intelligence, personalization, and real-time execution. Organizations that embrace AI-native models will be better positioned to innovate, scale, and compete in an increasingly connected and AI-driven world.

The post Circles and OpenAI Advance AI-Native Telco Vision with New Intelligent Concierge Milestone appeared first on ITDigest.

Also Read: UiPath and Deloitte Partner to Advance Agentic AI-Powered Software Testing 

Cognizant will better support its clients. It will help them design, build, and manage AI-driven systems. As CEO Ravi Kumar S noted, “By acquiring Astreya and its proprietary AI tooling and production-grade infrastructure platform, which is complementary to Cognizant’s AI builder stack, we will be even better-positioned to help clients architect their platform-led AI systems and operationalize them at scale,” highlighting the strategic importance of the deal.

Read More: Cognizant to Acquire Astreya, Deepening Its AI-First Managed Services Capabilities at Scale

The post Cognizant to Acquire Astreya to Strengthen AI Infrastructure and Managed Services Capabilities appeared first on ITDigest.

Also Read: Equifax and Ataeva Launch Data-Driven Tools to Enhance Credit Portfolio Performance

Including risk and controls in workflows from the start helps fill key gaps in finance modernization. As Michael Flynn stated, “Finance leaders are navigating relentless pressure to improve speed, insight and control, while managing mounting complexity and risk. The EY-Rillet Alliance is differentiating precisely because risk management and controls aren’t a separate workstream: they are woven into the transformation from the start. That’s how the Alliance will help clients build finance functions that are not just faster and smarter, but genuinely resilient.”

Read More: EY announces alliance with Rillet to provide AI-native finance transformation – with risk and controls built in

The post EY and Rillet Partner to Deliver AI-Native Finance Transformation with Built-In Controls appeared first on ITDigest.

This solution serves as an intelligent conductor, bringing together several background services that enable monitoring and managing environments including networking, hybrid data centers, cybersecurity, and digital workplace solutions. With continuous analysis of real-time telemetry, historical data, and policies, the solution provides predictive insights, resolves issues faster, and enhances overall performance.

One distinguishing feature of this solution is its capability to work in a multi-vendor environment, which most conventional AI assistants have failed to do so far. By simply typing prompts in natural language, IT professionals can communicate with their IT infrastructure in context-based mode relevant to their respective functions. It can be said to be creating a digital twin of their IT operations.

Also Read: Bitwise Launches Comprehensive AI Capabilities to Help Enterprises Engineer Their AI Advantage

“Traditional infrastructure services are increasingly out of step with the demands of an AI-driven enterprise,” said Chris Barnard, Vice President, IDC. “NTT DATA is differentiating itself through an innovative-first multivendor agentic service experience. Its AI-first approach enables infrastructure leaders to break out of traditional maintenance models and focus on outcomes at scale.”

In addition to operational efficiency, SDI Services Agent also measures sustainability metrics, enabling organizations to have insight into the environmental effect of their infrastructure, as well as possibilities for improving it.

The rollout signals the trend of leveraging AI in a more intrinsic manner. As indicated by the Global AI Report from NTT DATA, many organizations are focusing on AI integration into applications for transformative change.

“As organizations accelerate AI adoption, a secure, enterprise-grade infrastructure foundation combined with conversational agentic service experience becomes a strategic business differentiator,” said Dilip Kumar, Global Head, Infrastructure Solutions, NTT DATA, Inc. “Our agentic SDI Services enable enterprises to move beyond ‘lights on’ operations and turn infrastructure performance into measurable outcomes.”

By combining automation with human oversight, the platform aims to deliver greater resilience, reduced costs, and faster time to value for enterprises managing large-scale IT environments.

The post NTT DATA Unveils Agentic SDI Services to Transform Enterprise Infrastructure Management appeared first on ITDigest.

Thanks to the connector, a user is able to quickly validate a link, phone number, email address, or domain, making sure that any phishing or other scamming attempts do not occur. The combination of AI technologies and Malwarebytes’ vast knowledge base enables the software to check not only technical but also contextual aspects related to scams (including manipulative speech patterns).

Such an innovation is quite understandable in today’s environment when scams do not necessarily contain obvious mistakes, relying rather on very convincing messaging. Indeed, according to Malwarebytes, around 19 percent of users of the company’s Scam Guard have already managed to avoid high-risk scams with the help of this tool.

Also Read: CrowdStrike Launches Project QuiltWorks to Tackle AI-Driven Cybersecurity Risks 

“The use of AI has opened up new areas for cybercriminals to target, and combined with manipulative language or images, no one is too smart to fall victim,” said Marcin Kleczynski, Founder and CEO, Malwarebytes. “We are tackling scams from every angle, helping people answer the question, ‘is this a scam’ and providing clear, easy-to-understand support on what to do next. By integrating Malwarebytes with Claude, we’re putting enterprise-grade threat and scam detection into the hands of anyone who needs it, right when and where they need it most, meeting people where they are to truly make an impact on scams.”

This connection provides verdicts that are very clear, which include “Malicious,” “Potentially Malicious,” “Unknown,” and “Safe.” This connector will provide some explanation along with the verdicts. Another important feature is that this connector enables multi-threat analysis, which means that it can analyze images along with text within one query.

As cyber threats increasingly target individuals through messaging platforms and social media, Malwarebytes’ integration positions AI assistants as a frontline defense, making advanced security tools more accessible to everyday users.

The post Malwarebytes Integrates Real-Time Scam Detection into Claude AI Conversations appeared first on ITDigest.

The announcement addresses one of the most urgent problems in enterprise AI. Outputs from AI assistants live in chat threads and documents, disconnected from the systems where work actually happens. Wrike MCP Server closes that gap. Built on the Model Context Protocol (MCP) open standard, it gives AI assistants like ChatGPT structured, real-time access to the Wrike Work Intelligence® Graph, which captures how complex work is done within organizations. The Wrike Work Intelligence Graph is the model of enterprise work, providing a rich semantic layer made up of projects, tasks, users, approvals, dependencies, risks, and other entities of the work domain.

Having processed more than 500 billion historical data points and more than five billion events annually, the Work Intelligence Graph provides AI assistants with the richest, most reliable foundation for enterprise work delivery available today. Every AI-driven action is permission-scoped, logged, and auditable. This commitment to practical, accountable AI deployment was recently recognized when Wrike Work Intelligence was named a winner of the 2026 Artificial Intelligence Excellence Awards, which spotlights the companies and leaders moving AI beyond experimentation and into real-world impact.

Also Read: Comcast Business Launches Innovation Lab to Accelerate Next-Gen Enterprise Solutions

“Wrike MCP Server gives enterprises a way to harness the AI tools their people already love, inside a governed layer that connects directly to our Work Intelligence Graph where execution actually happens,” said Thomas Scott, CEO of Wrike. “Governance earns autonomy, and autonomy enables scale. That’s how you turn AI into a scaled, governed competitive advantage.”

Wrike’s listing in the OpenAI GPT Store means enterprise teams can activate Wrike connectivity directly from the AI environments where they already work, no custom infrastructure, no engineering-intensive setup. OAuth 2.0 authentication uses industry-standard, secure protocols to meet enterprise needs. Each AI assistant gets its own revocable connection with defined permissions, and every action is attributable and auditable.

Wrike MCP Server is available at no additional cost for eligible customers. Key capabilities include:

• OAuth 2.0 authentication with user-scoped, revocable tokens and full audit trails
• OpenAI GPT Store listing for frictionless enterprise activation
• Real-time Work Intelligence Graph access across projects, tasks, custom fields, dependencies, and hierarchies
• Optimized token efficiency that reduces AI usage fees and delivers faster, more reliable responses
• Repeatable use cases, including status reporting, meeting-note-to-task conversion, work structure creation, and natural language search

“Our presence on the OpenAI marketplace means teams already standardizing on ChatGPT can connect to Wrike’s Work Intelligence Graph without friction,” said Alexey Korotich, CPO of Wrike. “The moment they do, their AI stops being a black box that generates disappearing or disjointed data and starts being a participant of collaborative workflows that are executed in a governed, audited, and trusted environment that Wrike provides. That’s the promise of trusted work delivery. It’s the confidence that work reaches the right outcome, faster, with clear accountability at every step.”

Source: BusinessWire

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Working autonomously on behalf of the user, Claude Cowork searches across data sources, collates findings and returns verified, structured outputs, reports and dashboards. Connected to the Sapio Platform, Claude Cowork can also take actions on the user’s behalf to operate on ELN experiments or LIMS processes and data, and where it does, all actions are executed with full traceability with attribution to the requesting user.

Kevin Cramer, CEO and Founder, Sapio Sciences, commented, “Sapio Elain is the AI co-scientist inside the Sapio Platform, making every interaction smarter for the scientist at the bench. Claude acts as an extension of Elain’s capabilities, opening up new reporting and analytical possibilities and enabling action on data across the entire organization. Together, they give our customers AI that works at every level of the organization, all from a single prompt.”

Also Read: Drug Hunter Launches Molecule Search: A Unified Structure Search Experience Across Chemical and Biological Data 

Addressing the needs of scientists and project leaders

For scientists, this removes a significant bottleneck in the research process. Questions that span multiple processes or experiments have typically required multiple searches, manual data exports and time spent waiting for computational support for analysis. Claude Cowork answers those questions in a single prompt, retrieving, collating and analyzing across the full Sapio data environment.

For project leaders and team managers, it provides something equally valuable: visibility across an entire program without logging into the platform. From real-time project status to which experiments are complete or where the bottlenecks are, Claude Cowork assembles that picture on demand from a single question.

R&D intelligence, accessible from a single prompt

Connected to the Sapio Platform via Sapio Elain, Claude Cowork returns verified, structured outputs, including dashboards, HTML reports and research summaries. Example use cases include:

• Cross-experiment analysis: Find all experiments related to a specific molecule, compare synthesis conditions across runs, identify which approaches produced the best yields, and surface the optimal parameters for the next experiment.
• Project data analysis: Pull all activity data for a specific target or project, run SAR trend analysis across compound series, and return a structured summary of the most promising candidates to progress.
• Program and project tracking: Get a real-time view of where a program stands, which experiments are complete, which are stalled, and which team members have outstanding tasks, from a single prompt.
• Compliance and lab operations: Report on unsigned experiments past due, generate reagent inventory reports with reorder and expiry alerts, and produce KPI dashboards across active projects.
• Compound registration and platform actions: Register compounds directly into the Sapio Platform from an SDF file provided by a CRO in email, all with full traceability.

Rob Brown, VP and Head of the Scientific Office, Sapio Sciences, commented, “Scientists and project leaders spend too much time hunting for information that already exists across their organizations. Whether that data lives across experiments, across teams or buried in email, Claude Cowork gives them a single conversation to find it, analyze it and act on it. That is a meaningful shift in how R&D teams operate day to day.”

Customers can also connect Sapio Elain to any supported AI assistant, including Microsoft Copilot and ChatGPT, giving organizations the flexibility to work with their preferred tools.

Source: BusinessWire

The post Sapio Sciences Brings Claude Cowork to the Lab appeared first on ITDigest.

The offering, now live in the US, will also support clients across Canada, UK, mainland Europe, UAE, Singapore and Australia. Businesses can accept payments through Sokin’s checkout and payment links functionality across more than 35 payment methods, over 170 countries and territories, and charge and settle in multiple currencies.

Most businesses operating internationally run their payment acceptance and their treasury operations on different platforms. That creates reconciliation overhead, high FX costs, and gaps in visibility that compound as transaction volumes grow. The Sokin and Adyen partnership removes that split, unifying payment acceptance with treasury management in a single platform. In an agentic environment, where AI needs to decide, approve, execute, and settle within a single programmable infrastructure, a fragmented payments infrastructure is a structural barrier.

Also Read: Ant International Launches Open-Sourced Agentic Mobile Protocol to Drive AI Commerce

“Businesses growing internationally have always had to stitch together multiple providers just to manage the basics of getting paid and paying out. This partnership closes that gap. One platform, one relationship, one view of your entire cross-border stack. That matters more than ever as AI becomes part of how finance teams actually work,” said Vroon Modgill, founder and CEO of Sokin.

“Expanding into new markets always brings complexity around how businesses can accept and optimise local payments. By partnering with Sokin, we’re helping to remove those barriers and give growing businesses the ability to scale internationally with the confidence that their payment experience is built to perform in every market,” said Adrian Davis, Managing Director Financial Services & Insurance at Adyen. “Through our global network and data-driven insights, our partnership with Sokin will help global businesses continuously optimise how they accept payments, meeting their customers wherever they are.”

The partnership launches as Sokin continues a period of significant growth. The company has grown revenues more than eightfold since 2022, closed a Series B funding round in late 2025, and secured a $100 million debt facility in January 2026. Sokin launched its stablecoin capabilities in March 2026, creating a unified finance platform for digital assets and traditional currencies. The company is backed by Morgan Stanley Expansion Capital, Prysm Capital and counts PayPal veterans among its board and investor group.

Source: PRNewswire

The post Sokin and Adyen Partner to Give US Businesses a Single Solution for Ecommerce Payments and Treasury Operations appeared first on ITDigest.

A seasoned executive with more than 25 years of leadership in IT infrastructure, data storage, and semiconductors, Mr. Toma brings deep experience scaling technology businesses, strengthening operating discipline, and driving profitable growth. In his role as CEO, Mr. Toma will help Apricorn strengthen execution across the business, expand its customer base and partner ecosystem and drive further sustained expansion across highly regulated and security-sensitive markets such as government, defense, healthcare, and financial services.

“Jeanclaude brings not only the leadership and operating knowledge needed for Apricorn’s next chapter, but also specific experience with the regulated industries we serve,” said Paul Brown, Apricorn’s founder. “His ability to strengthen execution and scale businesses is critical as we expand our reach across key markets. We are confident in his ability to drive consistent growth while preserving Apricorn’s reputation for delivering trusted, high-assurance security offerings.”

Also Read: TruConnect Appoints Technology Executive Justin Dean as Chief Technology Officer

Mr. Toma, who most recently held executive leadership positions at Apace Systems, was selected for his ability to pair operational rigor with strong commercial leadership. His experience in aligning teams, scaling organizations while preserving their core strengths, and executing with precision positions Apricorn to accelerate performance and expand long-term enterprise value.

“I am honored to join Apricorn to help the company further serve customers. The company’s hardened and encrypted data vaults adhere to the highest industry standards which presents us with a tremendous growth opportunity,” said Mr. Toma. “I’m excited to help Apricorn expand on its strong reputation for purpose-built security products that organizations rely on to protect sensitive data and enable its secure use across distributed environments.”

Apricorn is unique in its software-free approach to encryption, enabling organizations to secure data independently of host systems and operating environments while maintaining control as that data moves across users, devices, and locations. The company serves customers operating in highly regulated and mission-critical environments where security, reliability, and ease of deployment are essential.

Source: PRNewswire

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