Aware, the AI Data Platform for helping enterprises unify collaboration governance, risk, and compliance (GRC), announced the industry’s most accurate Risk Assessment Calculator. The state-of-the-art tool helps IT, compliance and risk teams quantify and mitigate the risk lurking within their collaboration data by delivering the contextual intelligence necessary to address the unique challenges of securing today’s digital workplace. The calculator is the latest application designed by Aware to help organizations bolster their risk and compliance posture. By leveraging the Aware platform and backed by Aware’s Future of Work benchmark research series, businesses can now receive free, never- before-seen insight into risks present in digital workplace conversations.
Collaboration platforms like Slack, Microsoft Teams, and Workplace from Meta can be a huge asset for organizations, enabling communication at the speed of a keyboard. In 2022 alone, over 18 trillion messages were sent. But this new, unstructured data set introduces risk caused by the human-factor—the everyday conversations in which proprietary, harmful, or sensitive information is shared or deleted.
Improper management of this data can lead to litigation, reputational harm, and costly financial penalties, such as the recent landmark SEC fines in the banking sector. Identifying these vulnerabilities before they become problems is a valuable first step to proactively protecting the digital workplace and employees, while enabling stronger compliance and culture.
The data cited in Aware’s Risk Assessment Calculator is backed by the 2023 Risk Awareness Benchmark report. This report contains proprietary research conducted utilizing the state-of-the- art AI-powered platform, AwareIQ. The Aware team of data and behavioral scientists ingested, normalized, enriched, and analyzed over 6.6 billion anonymous collaboration messages to benchmark the risk in today’s collaboration data. The key takeaways from this research include:
- Organizations are moving beyond just simple chats in collaboration tools. These toolsets are now at the center of a new enterprise workflow, with 15.4% of messages originating from integrated third-party applications.
- Password detection is continuing to advance while employees are beginning to self-police. In 2018, Aware detected passwords in 1 in 262 messages. Today, that’s down to 1 in 5,000, thanks to a combination of Aware’s continually optimized models and greater awareness around the risks of password sharing. However, screenshot sharing has increased significantly since 2018, and are statistically more likely to include sensitive information than traditional images.
- Customer data, including PII, PHI and PCI, proliferates collaboration platforms. 37% of all messages sent include PII, which may include social security numbers, addresses and driver’s license numbers.
- Insider threat exposure is on the rise. Collaboration tools are filled with blind spots where even administrators struggle to gain visibility. Over 90% of all messages sent in collaboration platforms occur in private or restricted channels. The research found that 1 in 17 messages contain 3+ pieces of sensitive data, which may include intellectual property, code, credentials and more, and in those channels these messages can be stored indefinitely.
- A negative (or positive) workplace culture begins with how your employees communicate with one another. 1 in 71 collaboration messages are negative in nature, and 1 in 95 are toxic. Toxic messages include bullying, harassment and hate speech, opening your business up to lawsuits, increased turnover, and lower productivity.
Aware’s GRC solutions are purpose-built to address these types of risk by providing granular controls and full visibility while preserving the value of real-time collaboration. Aware enables companies to review, evaluate and remediate against privacy, compliance, and litigation hazards faster, more effectively and at lower cost.
SOURCE: Businesswire