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NatWest and Endava Partner to Modernize Merchant Payments Services

NatWest

Endava and NatWest have announced a strategic partnership aimed at accelerating the growth and modernization of Tyl by NatWest, the bank’s merchant payments business. The collaboration will focus on delivering a more seamless and fully integrated payments acceptance experience for merchants by leveraging Endava’s AI-native delivery model, Dava.Flow™, alongside its Payments Gateway Accelerator. The initiative is expected to help Tyl bring new products and services to market faster while improving scalability, flexibility, and performance across the payments ecosystem. Endava will also support NatWest in aligning technology investments with revenue growth opportunities through enhanced payment capabilities and platform modernization.

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“Partnering with Endava marks a significant step forward in the evolution of our merchant payments offering,” said James Hodgson, CEO of Tyl by NatWest. “Our ambition is to deliver a seamless, fully integrated experience that enables our customers to grow faster and operate more efficiently.” Melba Montague, Chief Growth Officer for Financial Services at Endava, added that the partnership combines AI-native technology, engineering expertise, and industry knowledge to help Tyl build a “more agile, scalable and future-ready platform” while simplifying operational complexity and improving customer experiences.

Read More: NatWest and Endava Form Partnership to Drive Merchant Payments Business Forward