Cisco announced the major expansion of its AgenticOps capabilities, introducing a raft of new innovations that continue to redefine how enterprises automate, scale, and simplify IT operations in an AI-driven world. These span from networking and security to observability, equipping organizations with the ability to tackle modern operational complexity at scale.
AgenticOps is designed as an agent-first IT operating model, building on deep Cisco cross-domain insights to drive intelligent execution with robust governance, helping teams both streamline routine tasks and respond effectively to evolving challenges.
“For teams responsible for operating and securing distributed networks and infrastructure, AgenticOps represents a profound and fundamental shift away from complexity,” said Jeetu Patel, President and Chief Product Officer, Cisco. “This is the true power of Cisco as a platform. By delivering agentic capabilities aligned to critical IT operations priorities, we’re combining Cisco’s unique cross-domain visibility, purpose-built models, and governance together to supercharge teams.”
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Driving Operational Simplicity with AI-Powered Execution
Modern IT environments are becoming more distributed and dynamic, placing increasing demands on operations and security teams. Cisco’s expanded AgenticOps suite is built to absorb that complexity, allowing organizations to scale confidently and reliably:
Networking Enhancements:
• Autonomous Troubleshooting: AI-driven root-cause analysis accelerates issue resolution across campus, branch, and industrial networks, dramatically reducing meantime-to-repair (MTTR).
• Continuous Optimization: Agentic recommendations prevent performance degradation by autonomously tuning network conditions.
• Trusted Validation and Experience Metrics: Risk-aware assessments and consolidated experience views help maintain performance and compliance.
• Agentic Workflow Creation: IT teams can generate deterministic, verifiable automation workflows using Cisco AI Assistant.
• Rollout Timeline: Campus, branch, and industrial capabilities begin rolling out in February 2026, with data center support following mid-year and service provider enhancements in beta.
Security Operations Support:
• Proactive Firewall Recommendations: Agentic policy insights analyze application and access patterns to recommend zero-trust controls.
• Operational Efficiency: Real-time detection of performance issues like elephant flows enables one-click remediation options.
• Continuous Compliance: Automated evaluation identifies PCI-DSS deviations and suggests remediations.
• General Availability: Targeted for May 2026.
Observability Advancements:
• AI Agent Monitoring: New observability features in Splunk Observability Cloud visualize agent workflows and will integrate with Cisco AI Defense to mitigate risks such as bias, hallucinations, data leakage, and prompt injection.
• Availability: Generally available starting Feb. 25.
Cisco’s AgenticOps leverages a broad spectrum of live operational telemetry from Cisco Networking, Security Cloud Control, Cisco Nexus One, Splunk, ThousandEyes, Secure Firewall, and more, to deliver context-aware insights and trusted, closed-loop execution that keeps human teams in control of outcomes.
Industry Perspective on AgenticOps Adoption
“The industry is clearly moving toward more agentic models of IT operations, but execution and trust will determine who leads,” said Ron Westfall, VP and Practice Leader, Infrastructure and Networking, HyperFRAME Research. “Cisco’s AgenticOps approach is compelling because it grounds AI-driven operations in decades of operational expertise, strong guardrails, and clear human oversight. That combination positions Cisco firmly as enterprises look for practical ways to manage growing scale and complexity without introducing new risk.”