Smartsheet , the enterprise work management platform, unveiled a suite of new capabilities that apply generative AI (GenAI) to Smartsheet’s secure, scalable platform to help enterprises tackle their mission-critical work more strategically and efficiently. The new features are now available to select customers in private beta.
As the leader in enterprise work management, Smartsheet is integrating its new GenAI features across its platform to improve how enterprises plan, do, and scale their work. By connecting large language models (LLMs) to customers’ private business data, Smartsheet can securely deliver insights and data visualizations and help build project and portfolio management solutions in response to simple natural language questions.
Smartsheet optimizes its platform to enable our enterprise customers to meet their security and governance needs now and into the future, and it is taking the same approach when applying GenAI. Customers own their information, and that information is never available for other customers to see or use, nor will it be available as training data to underlying LLMs. As Smartsheet continues to apply GenAI to its platform, it will build in ways to ensure customers understand the recommendations and insights AI provides so they can confidently take action without any additional work on their end.
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“We believe GenAI will dramatically–and positively–impact how work gets done, from planning to execution to scaling,” said Mark Mader, Smartsheet CEO. “Our platform is inherently flexible so it can adapt to how our customers want to work. As we apply powerful GenAI capabilities across the Smartsheet platform, we’re focused on maintaining customer trust through accurate and actionable insights and recommendations.”
From solving real business challenges faster to quickly finding new insights to inform critical business decisions to scaling work across an entire organization, Smartsheet is unleashing the power of its platform with GenAI to deliver even greater value for customers.
- Actionable insights in seconds: The new insights feature connects LLMs with customers’ private business data in Smartsheet to deliver sheet-level insights and data visualizations in seconds, while applying a comprehensive approach to security, compliance, and privacy so their data always stays secure. New AI insights synthesize data into helpful insights and visual charts via simple conversational prompts like, “Which programs were over budget last month by department?” Initially, customers can tap into insights about an individual sheet; in the future, insights will be derived from data across thousands of active projects and data stores, unlocking new portfolio-level insights.
- Get answers fast–in the context of your work: Need help building, configuring, or extending a solution? The new AI-powered help assistant will enable customers to get a customized response based on where they are in the context of their work. The help assistant provides natural language responses based on the platform’s help, online Community, and supplemental materials.
SOURCE: Businesswire