VIQ Solutions Inc. , a global provider of secure, AI-driven, digital voice and video capture technology and transcription services, announced the United States Patent and Trademark Office (USPTO) has granted a patent for its Parallel Processing Framework for Voice to Text Digital Media. This patent recognizes innovative and fundamental methods for extracting critical information from multi-speaker, multi-channel business interactions recorded on digital media.
Consistent with the Company’s strategy of leveraging market-specific scalable, AI architecture to gain insights and create efficiencies driving incremental value, these AI methods take advantage of technology algorithms best suited for speech to text transformation. The patent protects ten unique aspects of VIQ’s innovative aiAssist processing designs and the proprietary Parallel Processing Framework for Voice to Text Digital Media.
“This patent is a foundational element of how we harness innovative proprietary technologies powering our end-to-end solution suite,” said Susan Sumner, President and COO, VIQ Solutions. “Our approach to manage, convert, and analyze large volumes of audio and visual content is unique, reaching beyond just speech to text, which is a commodity, and uses intelligence to produce accurate, useable evidentiary documentation which is essential in the markets we serve.”
The patent acknowledges techniques developed by VIQ to address the many challenges of audio to text transcriptions, including language and dialect detection, identification of industry-specific lexicon, user-specific dictionaries, and speaker diarization, as well as the mechanisms to learn progressively from repeated usage, resulting in an AI-generated draft transcript for review by an editor.
“Building innovative solutions that improve the usability of technology is how we deliver value to our clients,” said Elizabeth Vanneste, VP Product and Strategy, VIQ Solutions. “We will continue to drive innovation leveraging our patented technology and platforms to increase revenue, market share and expand into additional evidentiary based verticals.”
As global markets expand, the need for real-time, highly accurate, multi-language, multipurpose documentation is accelerating. From courtrooms and other government events to insurance claims, corporate and media events, immediate access to data and the ability to quickly view, manage, and make decisions, is mission critical.
About VIQ Solutions
VIQ Solutions is a global provider of secure, AI-driven, digital voice and video capture technology and transcription services. VIQ offers a seamless, comprehensive solution suite that delivers intelligent automation, enhanced with human review, to drive transformation in the way content is captured, secured, and repurposed into actionable information. The cyber-secure, AI technology and services platform are implemented in the most rigid security environments including criminal justice, legal, insurance, government, corporate finance, media, and transcription service provider markets,