Aisera, a leading provider of Generative AI solutions for organizations, announced it has won the 2023 Microsoft Partner of the Year Award in the Business Transformation – Microsoft for Startups category. The company was honored among a global field of top Microsoft partners for demonstrating excellence in innovation and implementation of customer solutions based on Microsoft technology.
This announcement comes on the heels of Aisera’s recent AI Copilot launch in collaboration with Microsoft to deliver generative AI capabilities for enterprise service experiences. AiseraGPT, builds on foundational models from Azure OpenAI Service with Aisera’s own industry and domain-specific large language models (LLMs). The result is a Generative AI Service Experience platform (Gen AISX) with out-of-box domain packs, thousands of pre-built Gen AI action workflows, hundreds of integrations and connectors and an orchestration engine that boosts productivity while transforming user experiences.
Together, Microsoft and Aisera are helping bring forth a vision for a self-service enterprise resulting in huge productivity gains for agents and staff, lower operational expenses through auto-resolutions, and dramatically improve customer and employee satisfaction.
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“We’re honored to receive this recognition from our long-standing partner, Microsoft, for delivering innovative AiseraGPT and AI Copilot products that add unique value to the Microsoft ecosystem,” said Muddu Sudhakar, CEO and Co-founder of Aisera. “By developing our capabilities on the Azure OpenAI Service, executed on AzureCloud, and integrated with a wide range of Microsoft applications, we’re able to create human-like interactions for the enterprise that leads to better service experiences and interactions while ensuring trust, security, and transparency for all our users.
The Microsoft Partner of the Year Award recognizes Microsoft partners that have developed and delivered outstanding Microsoft-based applications, services and devices during the past year. Awards were classified in various categories, with honorees chosen from more than 4,200 submitted nominations from more than 100 countries worldwide.
“Congratulations to the winners and finalists of the 2023 Microsoft Partner of the Year Awards!” said Nicole Dezen, Chief Partner Officer and Corporate Vice President of Global Partner Solutions at Microsoft. “The innovative new solutions and services that positively impact customers and enable digital transformation from this year’s winners demonstrate the best of what’s possible with the Microsoft Cloud.”
SOURCE: PRNewswire