Organizational change aligns software technology, services, sales and marketing for faster delivery of innovations to serve the decision management needs of customers
Global analytics software leader FICO announced that Stephanie Covert has taken on an expanded role as executive vice president for software. In a move designed to improve alignment and accelerate the company’s platform strategy, she will be responsible for all elements of the company’s software business, including software technology, product management, service, sales and marketing functions.
“Our top software priority is to extend our position as the #1 analytic decisioning platform that enables businesses to optimize consumer interactions across all decisions,” said Will Lansing, FICO CEO. “Under Stephanie’s strong leadership, our Sales, Marketing and Services organization has helped many enterprises achieve their digital transformations with data-driven decisioning powered by FICO Platform. By placing all elements of our software business under Stephanie’s leadership, as we did years ago for our scores business under Jim Wehmann, we can better align our field-facing and software technology priorities, and thus strengthen our ability to address the critical decision management needs of our customers.”
Stephanie Covert was named executive vice president for Sales, Marketing and Services in 2020, having previously served as vice president of Global Sales Operations. Before joining FICO in 2014, she held leadership roles at Apttus, Oracle, and RightNow.
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“The bottom line for our customers is that we will bring our innovations to them faster, give them better visibility into our innovation cycle and deliver greater value to their business,” said Stephanie Covert. “With this change, we align all our resources to accelerate the development of our market-leading analytic decisioning platform.”
FICO Platform provides the ideal decisioning foundation companies need to successfully achieve digital transformation. It provides unprecedented insight into customers’ immediate and future needs by eliminating data silos and enabling interoperability between enterprise applications. FICO Platform goes beyond any single use case to give firms true customer-centricity with deep, real-time, 360-degree insights into every customer touch, across all channels, for the full duration of the customer lifecycle. FICO was named a leader in The Forrester Wave: Digital Decisions Platforms, Q4 2020.