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NinjaOne Elevates Endpoint Management with Secure, Native Remote Access Integration

NinjaOne

NinjaOne®, a top automated endpoint management platform, launched NinjaOne Remote®. This strong remote access solution is smoothly integrated into the NinjaOne Platform. NinjaOne Remote is made for businesses, not consumers. It gives IT teams and managed service providers (MSPs) secure, fast, and reliable control over devices, no matter where they are. NinjaOne Remote uses a security-first framework. It meets key compliance and privacy standards like FedRAMP Moderate, GovRamp, SOC 2 Type II & III, ISO 27001, GDPR, CCPA, NIS 2, and HIPAA. This ensures top-notch protection for every remote session. This integration helps organizations boost efficiency, improve device security, and enhance the user experience.

As workplaces change, companies deal with more cybersecurity threats. They also face regular updates for apps and operating systems. Plus, there are many managed and unmanaged devices. More than one-third (36%) of organizations now support remote and hybrid work. This shift makes managing diverse environments a top priority for IT teams and MSPs.

“With our hybrid work model, we’re supporting remote employees every day, so we don’t have time to wait for slow connections to employee machines, and a dropped connection can lead to severe downtime. Before NinjaOne, we used to waste a lot of our end users’ time rooting around in the remote device to do simple tasks like opening command lines, which meant we couldn’t resolve issues quickly,” said Oliver Guy, IT Administrator at DECKED.

“NinjaOne Remote has been a game-changer for us. It’s simple to use, offers time-saving tools like command line, Windows and Mac shortcuts, and fast file transfer, and never drops a connection. My personal favorite feature is background mode, which allows us to fix problems without disrupting end user productivity. We’re solving tickets faster and giving our end users the support they need without impacting their productivity.”

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Already trusted by more than 20,000 customers worldwide, NinjaOne Remote delivers comprehensive remote access across major operating systems including Windows, macOS, Linux, Android, and iOS at competitive pricing. Integrated directly into the NinjaOne console, the solution eliminates the inefficiencies of multi-tool environments and offers benefits such as:

  • All-in-One Technician Toolkit: Enables rapid device connection and simultaneous session management while performing updates or silent maintenance without interruption.
  • Streamlined End-User Experience: Through the NinjaOne End User Portal, employees can securely access office workstations remotely, reducing downtime and supporting productivity from any location.
  • Robust Security Controls: Built-in encryption, access governance, and session auditing paired with automatic clipboard clearance and device auto-lock on session close protect data while granting flexible remote access.

“We’ve seen firsthand how frustrating traditional remote tools can be for organizations slow to connect, unnecessarily complicated, unstable, and generally unreliable. We built NinjaOne Remote to change that,” said Rahul Hirani, Chief Product Officer at NinjaOne. “NinjaOne Remote is designed to empower IT teams and MSPs to move faster, solve problems more efficiently, and deliver a better support experience every time at a lower price.”