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Torq Hyperautomation Platform Transforms SecOps With Torq Socrates, the Generative AI Agent Designed to Close 90% of Tier-1 Tickets Autonomously

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Torq announced a powerful evolution of the Torq security Hyperautomation platform: Torq Socrates, cybersecurity’s first Tier-1 analysis AI Agent. Torq Socrates is designed to transform security operations by using AI to hyperautomate key security operations activities, including alert triage, contextual data enrichment, and incident investigation, escalation, and response. It combines intelligence signals from across organizations’ security ecosystems to drive autonomous remediation. It also learns and evolves as it accumulates and analyzes security events. Torq Socrates introduces dramatic new efficiencies and incident response accuracy that alleviates the most critical challenges security analysts face, including alert fatigue, false positives, decreased visibility, and job burnout.

Torq Socrates is based on cutting-edge Large Language Models (LLMs) that intelligently analyze and understand organizations’ unique SOC playbooks to become an integral extension of their SOC teams. It is based on the ReAct (Reason + Act) LLM approach that interleaves AI-based reasoning with an informed, continuously-updated actionable methodology. With Torq Socrates, security analysts remain in charge of processes and outcomes. Further, these responses and success criteria are documented, absorbed, and inform future decision trees Torq Socrates considers over time.

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Torq Socrates seamlessly integrates with existing security tools. By leveraging Torq workflows and integrations as actions for the AI Agent, Torq Socrates consolidates data from previously disparate sources to achieve comprehensive event analysis and to execute rich threat containment and remediation strategies. Torq Socrates incorporates and enriches threat intelligence from myriad threat intelligence sources, automatically enhancing existing events and alerts, and supporting the reasoning leading to executing containment and remediation actions.

Torq Socrates is a huge leap forward in applying the benefits of AI to SecOps efficiency and productivity,” said Ofer Smadari, CEO and Co-Founder, Torq. “Based on its capabilities, I anticipate 90% of Tier-1 and Tier-2 tickets will be resolved autonomously going forward. This represents a complete shift in how the industry thinks about SecOps. It goes far past the typical AI augmentation approach by enabling SecOps to replace significant parts of its Tier-1 and Tier-2 response approach with AI, enabling security professionals to focus on big picture strategic impacts and outcomes.”

“Torq Socrates is one of the first AI-based applications with significant potential to change how security teams operate for the better,” said Gai Hanochi, VP Business Technologies, Fiverr. “While a lot of products are merely AI hype, Torq Socrates offers a forward-thinking evolution of this cutting-edge technology. Torq Socrates has the elements for reshaping SecOps by driving incredible productivity and efficiency from existing staff, while future-proofing the organization against the evolving threat landscape without additional resources.”

SOURCE: Businesswire