Global communications platform Infobip has once again been named a Leader in the 2025 Gartner Magic Quadrant for Communications Platforms as a Service (CPaaS) . This year, the company ranks highest in the “Completeness of Vision” category. Infobip considers this third consecutive recognition a validation of its status as a global leader in the CPaaS space.
Magic Quadrant 2 reports are the result of rigorous, fact-based research in specific markets. They provide a comprehensive view of vendors’ relative positions in high-growth and differentiated markets. Vendors are categorized into four quadrants: Leaders, Challengers, Visionaries, and Niche Players. This research enables clients to best leverage market analysis based on their specific business and technology needs. As a Leader, Infobip is recognized for both its ability to execute and its completeness of vision.
Infobip powers conversations for some of the world’s most innovative companies, including Microsoft, Uber, Meta, NEXT, Digitaleo, AXA Partners, and the MoneyGram Haas F1 team. Its comprehensive omnichannel platform spans voice, SMS, email, and RCS, delivering advanced conversational capabilities and AI-enhanced experiences. Complementing this, Infobip’s strategic partnerships with Deutsche Telekom AG, NVIDIA, Telefónica, and others underscore its commitment to driving innovation and building next-generation communications and AI infrastructures.
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Infobip is accelerating the future of CPaaS with bold innovations in AI and automation. Its AI Hub seamlessly integrates agentic AI, generative AI, and advanced analytics to drive scalable customer engagement. At the same time, Infobip is driving global adoption of RCS Business messaging and pioneering the expansion of the Network API ecosystem, further solidifying its leadership in emerging communications technologies.
Silvio Kutić, Infobip‘s President and CEO, said: “We’re not just driving the evolution of communications, we’re reshaping it with our customers and partners. We will continue to lead the transformation of how global businesses connect, interact, and grow. We believe being recognized as a Leader by Gartner is a strong validation of our continued innovation and strategic vision.”
Source: Businesswire