Technologent is partnering with ITOCHU Techno-Solutions Corporation to deliver the StageCrew solution to the North American market.
StageCrew™ (Stage Crew), a cloud service that streamlines information collection and coordination in system operations and strengthens observability, will be provided in SaaS format by Technologent. This marks the first full-scale deployment in the United States of a Japan-developed cloud service independently created by ITOCHU Techno-Solutions Corporation.
“We’re thrilled to bring StageCrew to our customers as the North American service provider as part of our commitment to AI enabling our customers,” said Mike McLaughlin, CIO and Sr. Vice President of Professional Services at Technologent. “By combining Technologent’s deep expertise with StageCrew’s AI-powered operational intelligence, we’re not just solving problems—we’re redefining how enterprises manage complexity and stay ahead of disruption.”
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“Our vision for StageCrew has always been to create an AI-transformed experience that moves IT operations from being reactive to proactive. A vision this ambitious cannot be realized alone,” said Nagaki Fujioka, Managing Executive Officer and COO, Digital Services Group, at ITOCHU Techno-Solutions Corporation.
“In Technologent, we have found a partner that not only shares this forward-looking perspective but has the proven capability to guide enterprises on their digital transformation journeys. Together, ITOCHU Techno-Solutions Corporation and Technologent are not simply selling software; we are building a new operational standard, powered by Multimodal AI and delivered through a partnership committed to tangible, transformative results for every client,” continued Fujioka.
Market Background
In recent years, the need for accurate real-time system monitoring to ensure stable operations has increased significantly. However, using multiple tools for monitoring across many technology services, log collection and cross-discipline assessments has created significant challenges. These include time and labor-intensive coordination between departments and difficulties in aggregation and consolidation of information. This often complicates the identification of issues, root causes as well as establishing corrective action. In North America, the growing complexity of systems, driven by advancements in cloud-native solutions and microservices technologies, has heightened the demand for solutions that improve efficiency, reduce time-to-resolution and decrease manual effort.
Source: Businesswire