Hilario Marilao, M.D. recently became aware of a data breach incident involving a break-in of a locked storage cabinet in the locked basement of the office building. We first discovered missing documents on September 6, 2022, following a minor flood in the basement. We immediately investigated and determined that acco unt ledgers had been stolen. We have narrowed the exposure to personal information belonging to some parents of patients seen by Dr. Marilao between 2010 to 2011. If your last name begins with the letter A through M, and you or your child were insured under any line of Medi-Cal or an HMO plan, the stolen ledgers may have contained personal data belonging to you. This data may have included personally identifiable information with some combination of your name, address, phone number, Social Security Number, health insurance information, your child’s name, date of service and/or your child’s date of birth.
While we have no evidence that any of your personal information has been misused in any manner, we are taking appropriate precautionary measures to ensure your financial security and help alleviate concerns you may have.
There have been no previous incidents and we cannot determine whether the break-in occurred prior to, or in association with, the flooding incident in the basement. Nevertheless, all files have been moved out of the basement to our office upstairs. New security alarms and cameras have also been installed to monitor the activities in and around the office.
In response to the incident, we are providing you with access to representatives who are available for the next 90 days, to assist you with questions regarding this incident, between the hours of 8:00 am to 8:00 pm EST, Monday through Friday. Please call the help line at 1-800-405-6108 to obtain more information and to determine if you qualify to receive credit monitoring services at no cost. The last day to request credit monitoring services is December 30, 2022.