Fiserv, Inc., a global leader in payments and financial services technology, has officially introduced Clover in Australia. Recognized as one of the most intelligent point-of-sale (POS) systems and software platforms available, Clover is set to empower small-to-medium businesses (SMBs) across the country. This all-in-one solution simplifies business operations, boosts efficiency, and fosters growth. With its expansion into Australia, Clover now operates in 11 countries, supporting 3.5 million POS devices worldwide.
Gavin Jones, Country Manager of Fiserv Australia, highlights how Clover addresses the unique needs of Australian businesses: “Australia’s small businesses, particularly those in the retail and hospitality sectors, are vital to the economy. Ninety-eight per cent of Aussie businesses identify as small-to-medium businesses but many rely on a complex array of solutions that don’t integrate with each other and are supported in a fragmented way. Small businesses work incredibly hard to get ahead in the market and Clover provides advanced technology backed by support teams that are dedicated to helping businesses grow.”
“With two-thirds of small Australian businesses aiming to scale, there’s a clear opportunity for Clover to support them in adopting technology that enables growth and keeps them competitive in a rapidly evolving market.”
Clover stands out with its integrated approach, combining proprietary hardware with purpose-built software to replace disjointed payment terminals, POS systems, and supplementary services. Its powerful software integrates seamlessly with specialized tools that assist businesses in streamlining tasks such as online ordering, accounting, inventory tracking, and workforce management. Designed to cater specifically to hospitality, retail, and service industries, the platform enhances management capabilities, optimizes efficiency, and elevates the customer experience.
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Shane Jaque, owner and operator of multiple hospitality venues, including Sneaky Burger, shares his experience as a Clover pilot merchant: “Clover Mini and Station Duo have transformed how we run our business. Our customers love being able to see and review their orders in real time on the customer-facing display, ensuring accuracy and a smoother checkout experience. The option for digital receipts is a great touch, and Clover’s offline payment support has been a game-changer at outdoor festivals. Managing our complex menu is now much easier—uploading and updating items is quick and hassle-free, saving us valuable time and effort.”
The Clover Web Dashboard equips business owners with robust analytics and operational oversight, allowing them to monitor sales across multiple locations, manage customer data for personalized promotions, and track employee performance to establish effective incentive programs. With secure cloud-based reporting, business insights are accessible anytime, anywhere.
Offering seven-day customer support, Clover also provides on-the-ground technical assistance with roaming technicians who can be swiftly deployed to ensure mission-critical operations remain uninterrupted. As business needs evolve, Clover continuously enhances its platform with new applications, automation capabilities, expanded payment options, and state-of-the-art hardware innovations.
Designed for durability and ease of use, Clover’s hardware lineup in Australia includes four models tailored to diverse business requirements: the handheld Clover Flex, the compact countertop Clover Mini, the dual-screen Station Duo, and the self-service Clover Kiosk. By eliminating fragmented systems and outdated hardware, Clover delivers a seamless, customizable solution that enhances both business management and the overall customer experience.