Acquisition extends Kinective’s Banking Operations Platform to monitor and manage all cash devices across financial institutions, from branch to ATM to ITM
Kinective, the leading banking operations platform provider that simplifies the technology financial institutions need to compete, thrive and better serve their communities, announced its acquisition of ESQ Data Solutions (ESQ), a leading provider of enterprise-grade ATM and self-service device management solutions.
The acquisition extends Kinective’s comprehensive Banking Operations Platform—which unifies branch automation, document workflow, secure connectivity and data intelligence—to now include complete cash device management. The addition creates the industry’s only banking operations solution that encompasses every critical operational touchpoint from branch to digital channels to cash ecosystem monitoring and management. With ESQ’s proven technology currently monitoring nearly 1 million devices globally, financial institutions gain complete visibility and control over every cash touchpoint—from branch teller cash recyclers to ATMs to kiosks to ITMs.
“For too long financial institutions have been managing their operations through disconnected systems—monitoring branch operations separately from ATM networks and having multiple isolated systems to manage and monitor cash. This acquisition changes everything,” said Stephen Baker, CEO of Kinective. “We’re now the only platform that unifies every critical operational touchpoint, from the moment cash enters a branch teller recycler to when a customer withdraws funds from an ATM many miles away. For our 4,000+ financial institution customers, this means transforming from reactive operations management to predictive intelligence—seeing problems before they impact customers and optimizing performance across the entire cash ecosystem from a single command center.”
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ESQ’s enterprise-scale technology brings real-time device analytics, proactive alerts and automated monitoring and recovery capabilities to the Kinective platform. Processing over 1,000 real-time data points per minute and handling nearly 2,900 transactions per second on peak days, ESQ’s advanced technology monitors highly available servers and can initiate recovery when anomalies are detected. This creates a 360-degree view of cash operations while dramatically reducing downtime through AI-powered issue prevention and rapid resolution capabilities that improve device availability from 70% to 95% while reducing operational costs by up to 15%.
Financial institutions facing mounting pressure to optimize cash management costs while maintaining superior customer experiences now gain access to a comprehensive operational intelligence platform. This integrated approach transforms raw operational data into actionable insights that drive smarter decision-making across every banking channel while delivering the operational visibility financial institutions need to compete and thrive.
“This is the moment we’ve been building toward,” said Paul Sandhu, CEO of ESQ. “We’ve revolutionized how financial institutions manage their cash devices, and now we’re taking that innovation to the next level. Joining forces with Kinective doesn’t just expand our reach—it transforms our vision into reality.”
ESQ will continue to provide its solutions to existing customers while Kinective accelerates integration strategies to deliver enhanced capabilities that set new industry standards for operational excellence.
This acquisition strengthens Kinective‘s strategic expansion following recent acquisitions of Epic River for document workflow capabilities, Datava for data intelligence and Janusea for secure digital connectivity, creating the most comprehensive technology platform in banking that modernizes experiences, connects technology and activates data across every element of banking operations.
Source: Businesswire