MeridianLink, Inc. has officially appointed Raj Patel as Chief Technology Officer (CTO), a move designed to accelerate the company’s transition into an AI-native digital lending ecosystem. Patel joins at a critical juncture as the company seeks to integrate generative AI and advanced marketplace automation into its MeridianLink One platform.
A Track Record of High-Scale Resiliency
Patel’s appointment brings “tier-one” consumer tech discipline to the B2B financial space. His resume includes building systems that demand absolute uptime and massive scale:
-
Genesys: As Multi-Cloud CTO, he managed a $1B customer experience platform, achieving 99.999% resiliency.
-
Permira: Served as Executive in Residence for R&D, advising an $80B portfolio on AI readiness and cloud transformation.
-
Tech Pedigree: Senior leadership roles at Salesforce, Pinterest, Symantec, and Yahoo.
Also Read: Outseer Appoints Shane Cumming as CRO to Drive Global Sales
The Mission: “Smarter, Connected” Lending
Under the leadership of CEO Larry Katz (who took the helm in late 2025), MeridianLink is doubling down on “future-ready” tech. Patel’s primary mandate includes:
-
AI-Driven Innovation: Moving beyond basic automation to predictive AI agents that assist credit unions and banks in real-time decisioning.
-
Marketplace Orchestration: Deepening integrations within the MeridianLink Marketplace to create a frictionless experience for consumer reporting agencies.
-
Cloud Transformation: Leveraging his multi-cloud expertise to ensure the platform remains secure and scalable as data volumes grow.
“The company has a strong foundation and a compelling mission. I look forward to partnering with the teams to reimagine customer experiences and bring AI innovations to market,” said Raj Patel.
For credit unions and community banks, this isn’t just a change in leadership it’s a change in infrastructure philosophy. By hiring a CTO with deep roots in consumer-scale tech (Pinterest/Yahoo) and enterprise SaaS (Salesforce), MeridianLink is signaling that the next generation of lending tools will prioritize “consumer-grade” speed with “enterprise-grade” security.
Source: Businesswire