Sidetrade, the global leader in AI-powered Order-to-Cash (O2C) applications, announces it is entering the next phase of its AI journey with the launch of the first of many generative AI (GenAI) features that will enhance performance, efficiency and user experience.
Olivier Novasque, CEO of Sidetrade commented: “Leaders around the world understand that generative AI is the new frontier for driving business transformation and unexpected growth. At Sidetrade, we are at the forefront of this exciting and rapidly evolving field. Our dedication to innovation is reflected in the solutions and the growth opportunities we create for our employees, customers and shareholders.
“Our ambition is to revolutionize the Order-to-Cash landscape. By leveraging generative AI and the world’s only real time O2C Data Lake, we are going to reshape industry benchmarks, raising the bar to a level never seen before. We are changing the game for finance teams’ operations allowing them to reach unexpected performance. Our AI, AKA Aimie, unlocks new potential by mastering GenAI efficiency. Aimie processes over $6.1 trillion worth of O2C payment experiences to provide the best performance recommendation every second, surpassing the capabilities of static ERP systems, spreadsheets, rule-based O2C software and even, advanced but too generic ChatGPT abilities. Our mission is to empower finance professionals in their daily life by delivering them not only intelligent automation but the highest level of intelligence in their cash conversion performance across their entire Order-to-Cash journey.”
Introducing ‘Ask Aimie’ – Sidetrade’s first generative AI feature
Recently, Sidetrade introduced ‘Ask Aimie’ within the Digital Case solution, the first generative AI feature revolutionizing user experience. This new innovation provides users with concise summaries of lengthy emails from their clients and enables them to generate appropriate replies by choosing from four different templates; this functionality, enables to respond promptly and effectively, maintaining the context throughout the communication.
With ‘Ask Aimie’, finance teams benefit from:
- Streamlined efficiency: Reduced time spent on information gathering and email drafting, freeing up resources for higher-value tasks.
- Enhanced communication: Faster and more personalized customer interactions.
- Improved comprehension: An enriched reading experience with real-time contextual information, helping users understand content without the need for external research.
- Instant insights: Immediate access to a wealth of O2C information, setting new benchmarks in AI predictability, accuracy, transparency, explainability, and user customization.
Rob Harvey, Chief Product Officer of Sidetrade commented: “It’s been a quarter of a century since search engines like Google democratized access to universal knowledge. However, it was still up to us to interpret results and create relevant, specific, and accurate content from them. Today, generative AI answers users’ problems on specialized topics, offering invaluable support even in complex environments. But the benefits of generative AI extend far beyond just producing well-written content. Domain expert LLMs we are leveraging can be fine-tuned to deliver responses that not only exhibit human-like reasoning but also demonstrate a deep understanding of finance and its context. This approach builds trust with users and adds value for our customers.
SOURCE: GlobeNewswire