Blue Shield of California and Microsoft are collaborating to enhance members’ ability to engage in their health care by building an ecosystem in the cloud that securely integrates relevant, authorized information from disparate sources of data.
Blue Shield is leveraging Microsoft’s scalable technology and processing power to derive insights faster to improve members’ access to affordable care in partnership with providers.
“Our goal is to create high-tech, high-touch experiences for our members that are holistic and personalized by removing longstanding silos and bringing together data in the cloud,” said Lisa Davis, executive vice president and chief information officer at Blue Shield of California. “Microsoft’s cloud technology can help Blue Shield better coordinate with providers to open up greater access to care and services for our members. When data is available in near real-time, it enables shared decision-making among members and providers to improve health outcomes and reduce the cost of care.”
The Experience Cube – a new integrated data hub
Blue Shield and Microsoft are building a new integrated data hub, Blue Shield’s Experience Cube, which runs on the Microsoft Azure cloud platform. Using Azure’s analytics and storage capabilities, the Experience Cube brings together authorized member, provider and payer data in a consolidated, near real-time view.
This will provide the nonprofit health plan with greater insights into health data to be able to create more personalized services to improve members’ access to quality care. Connected workflows and near real-time clinical data exchange will also help Blue Shield close care gaps for its members in partnership with providers.
The first use case for the Experience Cube will bring together disparate, authorized sources of information to create an integrated digital health record, which encompasses a member’s health conditions, lab results, medications, emergency room visits, utilization, plan coverage, and other critical elements of their health journey. The information brought together by the Experience Cube will facilitate more data-driven care coordination to recommend actions that help members through transitions of care or prompt Blue Shield care managers to create programs that connect members to resources that address social determinants of health.
SOURCE: PRNewswire