Fluent, the leader in agentic AI-powered dental analytics, announced the launch of its Fluent Credentialing SaaS platform a next-generation, end-to-end solution designed to modernize and accelerate credentialing across the dental ecosystem. Positioned as a revenue acceleration tool for payers, DSOs, and providers, the platform leverages AI and intelligent workflow automation to deliver a smarter, faster, and more accurate credentialing experience.
The new platform is a core component of the broader Fluent Credentialing Suite, which also includes NCQA-accredited delegated credentialing services, payer enrollment support, and full-service CVO offerings. Together, these solutions give organizations the flexibility to manage credentialing in-house or fully outsource it without sacrificing speed, compliance, or quality at scale.
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“Credentialing has long been a bottleneck in dental operations costly, slow, and frustrating for both payers and providers,” said Patrick Connolly, Chief Business Officer for Fluent’s Provider Life Cycle business. “With the Fluent Credentialing Platform, we’re merging intelligent automation with the industry’s most robust dental data foundation to deliver a seamless experience for both sides of the network. Our platform streamlines workflows, supports NCQA compliance, and empowers payers and DSOs to reduce administrative overhead, accelerate revenue, and improve efficiency so they can focus on delivering care, not chasing paperwork.”
The Fluent Credentialing SaaS platform is designed by industry experts from within the dental ecosystem. It addresses the real-world needs of payers, DSOs, and providers because we use it, too. Its mobile-friendly application portal uses smart logic to pre-fill provider data, automate outreach, and dynamically adjust questions ensuring faster, cleaner application submissions. AI-powered primary source verification (PSV), automated recredentialing workflows, and real-time system notifications help reduce time-to-network and enhance compliance. Continuous monitoring for sanctions and expirations, combined with customizable dashboards, gives teams the visibility and control they need to manage credentialing confidently.
Source: PRNewswire