Hippocratic AI announced a strategic partnership with ERAAS Health Inc., a provider of precision population health solutions at the intersection of weather and health. Together, the two companies have already demonstrated the power of their collaboration through the launch of a first-of-its-kind initiative that uses real-time climate intelligence and generative AI to protect vulnerable New Yorkers during adverse weather events. As historic heatwaves swept through the region and triggered a state of emergency, the program proactively delivered thousands of personalized alerts to at-risk members, offering actionable safety tips, directions to nearby cooling centers, and seamless connections to care management and community resources.
At the heart of this initiative is ERAAS Health’s cutting-edge platform, which monitors environmental conditions and identifies individuals at elevated health risk using advanced analytics, data science, and Hippocratic AI’s generative AI healthcare agents. By translating climate signals into clinical insights, ERAAS Health empowers health plans and state agencies to act before weather-related crises lead to preventable hospitalizations. With a mission to save lives and reduce healthcare costs, ERAAS Health is bringing together technologists, clinicians, and public health experts to solve an urgent human challenge of keeping populations safe in an increasingly volatile climate. From heatwaves to wildfires, poor air quality, pollen surges, and extreme cold, ERAAS Health enables a year-round climate-health response.
These insights are operationalized at scale through Hippocratic AI’s Polaris Constellation System, a patented platform that delivers safe, empathetic, multilingual outreach via generative AI healthcare agents. These agents conduct real-time conversations with members, offering not just information but meaningful engagement. When a need is identified, whether it’s transportation assistance, a social determinant barrier, or a complex clinical concern, the system closes the loop with care teams or local resources.
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Results from the most recent heat wave underscore the effectiveness of this model. Thousands of outreach calls were conducted. 10% of completed calls resulted in member follow-ups, demonstrating both high relevance and utility. Additionally, the member experience has been overwhelmingly positive, with calls earning an average satisfaction rating of 9.02 out of 10, a testament to the safety, empathy, and trustworthiness of Hippocratic AI’s conversational agents.
“Proactive outreach can save lives. Through our partnership with ERAAS Health, we’re operationalizing climate data into compassionate, real-time conversations that help people stay safe and connected to care,” said Munjal Shah, CEO of Hippocratic AI.
“Our secure platform ingests clinical data, marrying it with environmental data for all seasons, to identify vulnerable members and provides the orchestration layer for proactive personalized member engagement. This integrated system with Hippocratic AI can be activated in less than a day and is a game-changer today for Payors and Providers to protect their members from sudden and foreseen environmental risks,” said Samrat Kulkarni, Founder and CEO of ERAAS Health Inc.
By combining climate intelligence with proactive AI-driven outreach, the Hippocratic AI and ERAAS solution prioritizes the member experience and safety. The outreach is a model of responsive outreach that provides support and information to vulnerable populations at the right time.
Source: Businesswire