InterSystems, a top data-technology provider, supports over 1 billion health records globally. They have launched the HealthShare AI Assistant. This new generative AI tool helps clinicians, case managers, and administrators. It allows them to access and understand patient information faster and easier.
The HealthShare AI Assistant is built on the solid HealthShare Unified Care Record (UCR). It provides a chat-like interface. Users can safely ask questions, summarize, and explore health records in plain language.
The AI Assistant pulls data from many clinical sources. It uses generative AI to find key insights. Then, it shows these insights with standard visualizations. This gives users quick and easy access to complete patient data and important insights.
Key capabilities include:
• Conversational Chat Interface – Empowers users to ask clinical questions or request patient summaries in plain language, delivering concise, context-aware insights instantly.
• Pre-Built and Custom Prompts – Provides clinically curated starter prompts and enables organisations to build tailored, role-based configurations. Source Traceability – Connects every AI-generated response to its verified record source, promoting transparency and clinical trust.
• Seamless Integration – Operates within the HealthShare Clinical Viewer and Navigation Application, keeping the assistant embedded in the user’s natural workflow.
• Comprehensive Governance – Implements configurable data profiles, role-based access controls and full audit tracking to support safe, responsible AI use.
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“AI in healthcare must be grounded in trust, interoperability, and reliable data,” said Don Woodlock, head of global healthcare solutions at InterSystems. “With HealthShare AI Assistant, we’re giving healthcare professionals a faster and safer way to access the information they need, right from within their existing workflows. It’s about reducing cognitive burden, improving efficiency, and letting clinicians focus on caring for patients.”
Pilot programmes for the AI Assistant have already delivered measurable benefits in efficiency and user satisfaction. A usability study performed with Healthix one of the largest public health information exchanges in the United States demonstrated that the solution improved clinician workflow, reduced time spent reviewing records and surfaced actionable, clinically relevant insights.
“Collecting information from 9,000+ facilities for over 21 million patients comes with an abundance of data,” said Todd Rogow, CEO at Healthix. “With HealthShare AI Assistant, our clinician users now have a tool to get an instant, clinically validated summary drawn from years of records, delivering a holistic view of a patient’s medical history at time of care.”
HealthShare AI Assistant forms part of the broader HealthShare suite, which enables data interoperability and connected care across more than 80 countries. It is available immediately to HealthShare users in supported regions.