Heimdal, a leader in cybersecurity solutions, is pleased to announce its integration with HaloPSA, a premier helpdesk ticketing system designed for Managed Service Providers (MSPs).
This integration allows Heimdal customers and partners using HaloPSA to automate and customize ticket management, significantly boosting operational efficiency.
This strategic move highlights Heimdal’s mission to provide seamless, efficient, and automated cybersecurity solutions, empowering IT teams to focus on critical security tasks.
By optimizing ticket management, this collaboration aims to improve the operational efficiency of MSPs, enabling them to offer superior service and support to their clients.
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This integration has been well-received by Heimdal’s partners. Angus Shaw, Sales Director at Brigantia Partners Limited, notes:
“The integration between Heimdal and HaloPSA marks a significant milestone for both companies. Both are rapidly expanding and gaining traction across the UK and Irish MSP markets.
This collaboration will streamline processes for both existing and future partners, demonstrating Heimdal’s commitment to prioritizing partners’ needs.
The HaloPSA integration adds to Heimdal’s suite of supported platforms, with more to come. Heimdal‘s continuous efforts to integrate additional systems show its commitment to simplifying and enhancing the operations of its clients and partners.”
SOURCE: PRNewswire