New RadarFirst Solutions Boost Privacy Program Maturity

RadarFirst, the global innovator in privacy incident management, unveils new branding and platform features that focus on efficiency and scalability for maturing privacy programs. Updates include:

New solution release: RadarFirst’s Playbooks tool complements the recently released Incident Dimensions solution and allows users to create customizable workflows to bring consistency to and streamline incident management
Improved integration functionality with IT service management and security incident response partner ServiceNow
A reimagined brand identity that embodies RadarFirst’s vision to be the most accessible and innovative company in the privacy industry

Innovation and inclusion are at the heart of RadarFirst’s new and improved privacy incident management solutions.

“It’s inspiring to be part of a company that continues to follow an exciting innovation roadmap, based entirely on the evolving needs of privacy professionals. RadarFirst continues to be the most practical, efficient, and accessible solution for organizations that manage regulated data.” – Alan Knepfer, Chief Sales Officer at RadarFirst.

Alan continued, “With improved efficiency and the assurance that teams follow organizational best practices, Playbooks makes RadarFirst an accessible platform for growing privacy programs in need of scalability without compromise.”

New Workflow Functionality Provides Efficiency and Consistency
Playbooks complement RadarFirst’s recently released Incident Dimensions capability. Together, an incident’s components (e.g., privacy, compliance, security, records management) can be addressed by different teams in a collaborative, repeatable, and compliant manner.

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With Playbooks, organizations have the ability to define and enforce a consistent approach for each unique situation (e.g., misdirected email, lost/stolen computer, phishing attack), to help privacy teams engage and collaborate with the right stakeholders at each stage of the incident response and prove due diligence to internal leaders and regulators.

“For organizations seeking to mature their privacy programs, Playbooks in RadarFirst reduce the time spent by incident leads to investigate and close out incidents through well-documented, repeatable processes while improving compliance, which is important for company leadership,” says Greg Sikes, Vice President of Product at RadarFirst. “In the past, teams would have to rely on external documentation; with Playbooks, we help our customers ensure a repeatable, audit-compliant approach.”

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