The BMC Helix SaaS solution hosted in local data centers and operated out of Germany helps modernize enterprise service delivery in regulated markets
BMC, a global leader in software solutions for the Autonomous Digital Enterprise, will provide a C5-attested SaaS offering of the BMC Helix Service Management solution hosted in German data centers for local data processing. The service, which will be available in December 2022, with achievement of C5 attestation expected by March 2023, provides customers with a secure, reliable, and regulation-compliant IT service management solution.
BMC is investing in Germany to give customers even more choice and flexibility. BMC Helix Service Management is a SaaS-based solution that delivers modern, elevated service experiences and unleashes employee productivity and positive business outcomes.
Cloud architectures, container technologies, and new deployment tools are permanently changing the IT landscape. With a well-developed cloud strategy, companies can implement their IT operations more efficiently, gaining more value by adopting the latest innovations.
Enterprises in the German-regulated market are accelerating their use of public clouds to take advantage of modern architectures. They often need assistance when migrating data to remain compliant with German regulations on data privacy and data transfers outside of the EU.
This new offering builds in compliance, while easing the migration process and facilitating operations thereafter. All data processing and data storage is carried out in compliance with the General Data Protection Regulation (GDPR), including system maintenance and support exclusively within the EU. To deliver on customer expectations for security and climate neutrality, and reduce the risk of non-compliance with national regulations.
SOURCE: PR Newswire