Honeycomb, the creators of observability, has entered a three-year strategic collaboration agreement (SCA) with Amazon Web Services (AWS) to enhance AI observability capabilities for enterprise customers, enabling them to improve developer productivity and optimize cloud resource usage by combining high-fidelity observability data with AI-driven insights to build more resilient, intelligent software and stay ahead of complexity while delivering exceptional customer experiences, with Matt Nelson, Chief Revenue Officer of Honeycomb, stating, “The next chapter of Honeycomb’s collaboration with AWS will unlock new technology capabilities as well as high-impact go-to-market opportunities, all designed to help developers build more resilient and intelligent software,”
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The partnership offering benefits such as accelerated AI observability adoption, modern SRE-aligned workflows for faster incident response and confident deployments across AWS, and simplified procurement through AWS Marketplace leveraging Honeycomb’s Hosted Model Context Protocol (MCP) Server, further reinforced by existing customer success like Nubank’s improved latency and customer experience, while Allison Johnson, Director of Technology Partnerships at AWS, noted, “Customers today need the ability to build, operate, and scale modern applications with the clarity and confidence that high-fidelity observability provides,” highlighting the collaboration’s role in reducing downtime, increasing engineering velocity, and supporting organizations’ modernization and AI-driven ambitions at scale.