SECNAP Network Security has introduced CloudJacket MXDR, a next-generation managed extended detection and response (MXDR) solution that is intended to offer MSPs and internal IT teams a comprehensive, multi-tenant cybersecurity platform that integrates the key tools and functionalities of a comprehensive cybersecurity solution into a single, unified pane of glass. The new solution has been built on the proven CloudJacket platform developed by SECNAP and integrates Network Detection and Response (NDR), Security Information and Event Management (SIEM), identity threat detection and response (ITDR), and human-led, AI-assisted Security Operations Center (SOC) services to offer end-to-end visibility and rapid remediation of incidents across endpoints, networks, cloud, and hybrid environments. The centralized management portal of CloudJacket MXDR supports multi-tenant management, enabling secure management of multiple client environments from a single pane of glass, while advanced features such as behavioral and heuristic detection, expert-reviewed alerts, and proactive hunting improve real-time protection and minimize noise from false positives.Unlike most automated solutions that flood teams with unfiltered alerts, the SECNAP model relies on human intelligence and its US-based 24/7 SOC to ensure that only verified threats are escalated to customers, thus reducing alert fatigue and providing actionable intelligence that allows IT teams to focus more on strategic growth rather than threat vigilance.
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“CloudJacket MXDR is a game-changer for organizations seeking robust, manageable cybersecurity in an increasingly complex threat landscape,” said Scott Masciarelli, CTO at SECNAP Network Security. “By unifying our proven technologies into a single, multi-tenant platform with tightly integrated portal, ITDR, and SIEM capabilities, backed by our elite SOC that filters out noise and escalates only real threats. We’re empowering MSPs and IT teams to focus on business growth rather than constant vigilance. I’m particularly excited about our new advanced response and containment actions, which give analysts and customers powerful, immediate tools-like rapid host isolation, process tree termination, remote file deletion, and session revocation-to stop threats in their tracks faster than ever.” CloudJacket MXDR is available for deployment now, delivering enterprise-level protection with compliance support and affordability for modern cybersecurity teams.