Zelis, a leading provider of healthcare technology solutions, has completed the acquisition of Rivet, a specialist in revenue cycle analytics, reinforcing its mission to modernize the healthcare financial experience and reduce administrative burdens for payers and providers across the ecosystem. Building on their existing successful partnership, the integration of Rivet’s AI-enabled analytics will provide providers with deeper visibility into claim payment patterns and denial trends through actionable data and intuitive dashboards, while helping payers reduce transactional inquiries and foster more strategic collaboration that drives first-time claim success. “By welcoming Rivet fully into the Zelis family, we are deepening our investment in the healthcare community and advancing our mission to modernize the healthcare financial experience for all,” said Yusuf Qasim, President of Payments at Zelis, emphasizing that the combined platform will support payers and providers facing intense margin pressure, rising administrative costs, and growing regulatory complexity. Ted Ferrin, CEO at Rivet, added, “Joining Zelis amplifies our mission to simplify healthcare payments and connects us with a culture of innovation that inspires us. We are impressed not only by Zelis’ commitment to driving more value to the healthcare ecosystem, but also by its values of inclusion, authenticity, and empowerment. We’re energized to be part of a company that puts people first and shares our vision of transforming the healthcare financial experience.”
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Together, the companies aim not just to improve revenue cycle performance, but to advance a more transparent and efficient healthcare financial ecosystem that benefits payers, providers and healthcare consumers, with Rivet’s capabilities now part of the broader Zelis platform that serves hundreds of payers and millions of providers and patients. Through the addition of Rivet to the Zelis umbrella, the resulting organization enables an even broader set of solutions to be provided to its customers with the goal of improving financial operations and efficiency to deliver actionable results, thus again positioning Zelis as a force in the medical payments and analytics space.