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Glia and Sureify Partner to Transform Life Insurance Carriers’ Real-Time Interactions with Policyholders

Glia and Sureify Partner to Transform Life Insurance Carriers' Real-Time Interactions with Policyholders logo/IT Digest
Glia and Sureify Partner to Transform Life Insurance Carriers' Real-Time Interactions with Policyholders logo/IT Digest

Sureify, an insurtech leader working to modernize the life insurance industry with its modular enterprise platform, announced its partnership with Glia, a leading provider of Digital Customer Service (DCS). The integration of Glia’s capabilities into Sureify’s Lifetime platform will enable insurers to reinvent how they serve and support customers in a digital world.

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“We’re excited to formalize our partnership with Glia, a company we’ve collaborated with for years,” said Greg Yoder, Head of Business Development at Sureify. “Integrating Glia’s Digital Customer Service solution brings chat, voice, video and CoBrowsing technology to our Lifetime platform—which enables insurers to acquire, service and continuously engage with policyholders digitally—giving our partnering carriers an even more streamlined way to provide service to their customers in real time, every step of the way.”

About Glia

Glia is reinventing how businesses support their customers in a digital world. Glia’s Digital Customer Service (DCS) solution enriches web and mobile experiences with digital communication choices, on-screen collaboration, and AI-enabled assistance. Glia has partnered with over 250 banks, credit unions, insurance companies and other financial institutions worldwide to improve the customer experience and drive business results.