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Genpact Launches AI Gigafactory to Accelerate Enterprise Value

Genpact

Unique combination of Genpact’s deep industry expertise, proprietary Agentic Solutions and responsible AI framework drives accelerated AI-led transformation

Genpact, a global leader in advanced technology services and solutions, today introduced the Genpact AI Gigafactory, an innovative AI accelerator designed to enable enterprises to rapidly scale AI solutions from initial pilot stages to full-scale production. As demand for enterprise-wide AI adoption surges, the AI Gigafactory addresses the key challenges companies face in deploying AI at scale while ensuring effective governance.

“The benefits of AI are clear, but most businesses struggle with how to implement it at scale,” said Sanjeev Vohra, Chief Technology and Innovation Officer, Genpact. “A multi-disciplinary approach is essential to drive transformative impact—one that combines deep industry knowledge, expertise in data, technology, and processes, along with highly specialized talent.”

Despite the widespread desire to leverage AI, Genpact’s recent research in collaboration with HFS revealed that only 5% of enterprises have achieved full AI maturity. The Genpact AI Gigafactory helps businesses overcome this gap by offering the following benefits:

Scalable AI Solutions – Driving Repeatability
Genpact’s proprietary Agentic Solutions offer businesses a transformative approach that leads to accelerated efficiencies. By utilizing data marketplaces and engineering libraries, which include thousands of pre-built AI and generative models, the Gigafactory enables businesses to achieve scale and rapid time-to-value.

A Multidisciplinary Approach – Speeding Up the Development Cycle
The AI Gigafactory uses a unique pod delivery model that brings together cross-functional teams with deep expertise in industry knowledge, computer science, data engineering, and integration. This approach speeds up the development cycle and is powered by a vast on-demand talent pool, scaling up to 25,000 certified AI builders.

Responsible AI-First Approach – Ensuring Ethical AI Adoption
With a strong emphasis on responsible AI, the Genpact AI Gigafactory leverages a robust risk framework and ethical design tools. This enables organizations to ensure the ethical and responsible use of data and AI, embedding human oversight through ‘humans-in-the-loop’ design principles.

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“When it comes to AI, the question is no longer if but how to scale it effectively across an organization,” said Vishal Gupta, Partner at Everest Group. “A key challenge in this journey is access to cross-functional, AI-ready talent. Genpact’s AI Gigafactory solution tackles this challenge by collaborating with technology partners and building a pool of highly skilled professionals through comprehensive training programs. This approach enables faster deployment of AI-ready professionals and accelerates value realization for enterprise clients.”

Through strategic partnerships with industry leaders like Databricks, a leading data and AI company, Genpact’s AI Gigafactory is redefining how businesses adopt and scale AI solutions quickly and efficiently.

“At Databricks, we’re committed to helping all organizations build data intelligence and maximize their data investments. We see Genpact’s AI Gigafactory as a critical solution in helping companies scale their AI projects,” said Sabina Shaikh, Vice President, Global Systems Integrators, Databricks. “By integrating the Finance Data Hub with the Databricks Data Intelligence Platform, we’re enabling enterprises to revolutionize how they leverage financial data for greater agility and insight.”

The Genpact AI Gigafactory is set to become a game-changing resource for businesses seeking to adopt AI at scale, fostering faster deployment and realizing value quicker, while maintaining an ethical and responsible approach to AI utilization.