Providing a holistic solution that alleviates delays in patient access to treatments while improving efficiency for clinicians, care managers
Surescripts Touchless Prior Authorization helps automate existing manual workflows, significantly reducing the time-consuming administrative tasks often required for medication prior authorizations, returning time to prescribers, pharmacists and care managers while quickly getting patients started on the best treatment path.
“With a strong foundation of nationwide interoperability and a focus on innovation born out of cross-industry collaboration, Surescripts is thrilled to bring Touchless Prior Authorization to care providers and payers nationwide,” said Frank Harvey, Chief Executive Officer for Surescripts. “This technology can meaningfully transform the existing burdensome prior authorization process, helping patients get started on high-quality, affordable, evidence-based treatment that is covered by their health plan — without delay.”
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In a 2024 pilot, conducted in collaboration with leading health systems such as Fairview Health Services, the appeals and denials caused by a lack of clinical information were reduced by 88% and 68% respectively, and many approvals were completed in less than 30 seconds with this innovative technology.
“Prior authorizations have long been a frustrating and time-consuming hurdle for both providers and patients,” said Mel Nelson, Vice President of Specialty Pharmacy Consulting for Fairview. “It’s essential to find ways to simplify the process so patients get the medications they need faster, and clinicians can focus on care instead of paperwork. Technology continues to be a powerful tool in making healthcare more efficient and patient centered.”
“When we’re sick, we shouldn’t have to think twice about the steps that happen between receiving a diagnosis from a clinician, being prescribed a treatment and taking the first dose of a medication,” said Tara Dragert, Chief Product Officer for Surescripts. “That was the purpose driving the innovative collaboration to develop Touchless Prior Authorization. This technology will ensure patients can quickly access safe, quality treatment they need and deserve, while significantly reducing the administrative burdens facing all sides of the patient care team.”
Source: Businesswire