AI-powered IT Operations from service impact to infrastructure root cause—enhancing resolution, uptime, and costs efficiency in hybrid and multi-cloud environments
Virtana, a leader in deep hybrid-infrastructure observability, has announced the acquisition of Zenoss, a pioneering company in real-time IT service monitoring and AI-driven event intelligence. This strategic move is set to enhance Virtana’s position in the observability and hybrid cloud monitoring market, projected to exceed $19 billion by 2028. The acquisition aims to bridge the gap between service visibility and infrastructure control in complex hybrid environments, fostering innovation and investment.
The merger of Virtana and Zenoss brings forth the industry’s most comprehensive and unified observability platform. This powerful integration empowers IT and risk management teams to seamlessly trace incidents from business-service impact to underlying infrastructure behavior through a single, AI-powered perspective. By unifying real-time user impact data, service topology, and hybrid infrastructure telemetry, the platform significantly improves fault detection, performance management, and cost optimization, minimizing operational blind spots and expediting issue resolution.
With the combined resources of Virtana and Zenoss, the company is uniquely positioned to address the growing demand for unified, AI-driven operational insights in hybrid and multi-cloud environments. This collaboration is expected to enhance resilience, boost operational efficiency, and drive business success for modern IT teams.
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“This acquisition isn’t just an expansion of our capabilities, it’s a strategic shift toward end-to-end control over hybrid infrastructure performance, cost, and risk – closing existing gaps in observability,” said Paul Appleby, CEO and President of Virtana. “By bringing Zenoss’ service-centric event intelligence together with Virtana Platform’s deep infrastructure and cost analytics, we’re eliminating the blind spots left by legacy monitoring tools. We’re excited to join forces with Zenoss to continue Virtana’s mission in driving innovation within observability.”
Greg Stock, CEO of Zenoss, added, “Large enterprises, government institutions, and managed service providers rely on Zenoss to keep mission-critical services running. The combination of Zenoss and Virtana gives our customers and partners access to broader visibility, deeper infrastructure analytics, and a unified strategy for improving resilience, performance, and operational efficiency. This is a huge day for Zenoss – we’re thrilled to be joining the Virtana team.”
Why the Combination Matters:
- Unified Observability: The combined platform offers the first full-stack observability solution, from top-level services to deep infrastructure insights. Virtana’s expertise in infrastructure and container observability, alongside Zenoss’ advanced event intelligence, delivers an unparalleled level of insight and control.
- AI-Driven Resilience: The integration blends Zenoss’ model-informed AIOps with Virtana’s AI and machine-learning capabilities, enhancing real-time IT service mapping, event correlation, and predictive root-cause analysis. This enables proactive problem detection and faster remediation.
- Proactive Prevention: Most system disruptions stem from internal failures rather than external cyberattacks. The integrated platform aids IT teams in identifying issues earlier, understanding their impacts, and resolving them before they disrupt operations.
- Operational Efficiency: By leveraging early warning signals and AI-driven analytics, the combined platform reduces mean time to resolution (MTTR) by up to 95% and supports nearly 100% uptime. IT leaders benefit from data-driven decision-making to enhance performance and justify investments.
- Unique Market Position: As the most extensive hybrid observability platform, it caters to on-premises infrastructure, legacy data centers, containerized microservices, and multi-cloud environments, addressing tool sprawl and modernizing monitoring strategies.
- Accelerated Innovation Roadmap: The collaboration speeds up the development of features such as automated remediation and AI workload optimization, enriching the Virtana Platform.
Virtana and Zenoss share a common vision of scalable, outcome-oriented observability that reduces operational burdens. By combining their strengths, they are set to expand their market presence across key industries, including finance, healthcare, telecommunications, and the public sector. Following the acquisition, both companies will continue to support their existing offerings while integrating the best of both platforms into a next-generation unified observability solution, operating under the Virtana brand.