Netcracker Technology has announced that Hrvatski Telekom, a leading communications provider in Croatia, will implement Netcracker Revenue Management ( part of Netcracker Digital BSS ). We are pleased to announce that we will continue our long-term partnership to modernize our IT infrastructure and integrate our mobile and fixed line systems
Hrvatski Telekom upgrades to the latest version of Netcracker’s digital-first, cloud-native revenue management platform. This enables many critical business applications, including automation of carrier postpaid billing processes and the ability to integrate with internal and external revenue management, such as line-of-business functions such as accounts receivable, collections, revenue assurance, and payment management. Benefits will be realized. NetCracker will also continue to provide support and maintenance services.It includes analytics-based tools to ensure uninterrupted business continuity and the highest quality of service.
Suzana Vodicka Varga, Director of IT Enterprise Applications at Hrvatski Telekom: “After many years of successful cooperation, we are pleased to continue our billing and revenue management partnership with our strategic partner Netcracker. With upgrades and support from Netcracker, we can automate the entire postpaid billing process. By integrating fixed and mobile systems, we now have the flexibility to deliver the best possible customer experience.”
Benedetto Spaziani, General Manager of NetCracker, said: “It is truly rewarding for us to be able to work with Hrvatski Telekom, a trusted and long-term partner. It is very exciting to leverage our next-generation revenue management platform to advance this journey. We are very much looking forward to the continued success we can have.”
Rapid digitalization is changing the landscape of today’s communications market. Constantly changing customer needs and behaviors require service providers to quickly adapt and diversify their operations to deliver the results customers expect. Building digital ecosystems, anticipating customer demands, and delivering digital-first experiences are essential for service providers to drive innovation, expand into new markets, and become disruptors in the 5G era.
SOURCE: Businesswire