Nuance Communications, Inc., a Microsoft Company and Epic announced that they are making the Nuance Dragon Ambient eXperience Express (DAX Express™) solution available to the Epic community. Building on the overall strategic collaboration between Microsoft, Nuance, and Epic, the integration of DAX Express into Epic workflows will act as a copilot for Dragon Medical users to further manage administrative workloads that lead to burnout, expand access to care for patients, and enhance healthcare outcomes with clinical documentation that writes itself™.
DAX Express is a workflow-integrated, AI-powered clinical documentation application that is the first to combine Nuance’s proven conversational and ambient AI with the newest and most capable AI model, GPT4, in the Azure OpenAI Service. Providers that use DAX Express for Epic will be able to create draft clinical notes automatically and securely from the exam room or via a telehealth encounter for immediate clinical review and completion after each patient visit. Extending the proven Dragon Medical portfolio of solutions and building on the market-leading DAX ambient solution launched in 2020, DAX Express is the next milestone in Nuance’s long-standing mission to reduce administrative burden and empower clinicians to spend more time taking care of patients and less time on paperwork.
“DAX Express for Epic will spark a transformational shift in how we all approach healthcare. We’ve already seen first-hand how ambient AI from Nuance has transformed the provider-patient experience using the DAX ambient solution, but now with the augmentation of generative AI, we’re going to give our providers more options to use technology in a way that delivers even greater outcomes to them and their patients,” said Josh Wilda, Chief Digital and Information Officer at the University of Michigan Health-West. “DAX is already reducing what used to be hours of time for clinical documentation to mere seconds—while improving the quality of patient care and provider experiences. It’s truly life changing.”
Powered by Microsoft Azure, DAX is used by hundreds of healthcare organizations using the Epic electronic health record (EHR) and thousands of their physicians. Clinicians who use DAX reported that it has helped them achieve a better work-life balance (79%), experience higher job satisfaction (67%), and reduce feelings of burnout and fatigue (70%). Additionally, 3 out of 4 physicians state that DAX improves documentation quality while patients say their physician is more personable and conversational (85%), more focused (80%), and spent less time on their computer during the patient encounter (82%).
SOURCE: PRNewswire