Catchpoint has been named a Leader in the 2024 Gartner® Magic Quadrant™ for Digital Experience Monitoring published on October 24th.
We believe the creation of this new report by Gartner acknowledges growing industry-wide recognition of Digital Experience Monitoring (DEM) and Internet Performance Monitoring (IPM) as essential investments for organizations to prioritize in order to stay competitive as almost every business process and human interaction today is supported by digital processes that are distributed across the internet.
In the report, Gartner states “DEM is becoming an increasingly important part of monitoring as IT organizations seek to improve the digital experience and align with the business.” and further states the importance of those capabilities: “The ability to monitor and optimize the end-user experience across digital platforms is a critical aspect of modern IT operations.”
To us, the analysis from Gartner reflects the company’s position in the market, recognizing its role as a trusted partner for organizations prioritizing digital experience.
Catchpoint is relied upon by leading organizations to monitor what matters from where it matters. Enterprises monitor their Internet Stack, including DNS, BGP, APIs, CDNs, Edge and more, from 100+ countries and 300+ cities across the globe to catch issues before they impact the business.
Gartner findings reinforce that the performance of digital services is critical for business success. Organizations need robust DEM and IPM solutions to ensure that every interaction, across every digital touchpoint, delivers exceptional experiences.
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We believe, Catchpoint’s customer-centric approach across the complete customer lifecycle from implementation to product innovation has been a key success factor and this recognition reflects that.
Below are a few sample anonymized reviews from Catchpoint’s profile on Gartner Peer Insights™:
- “A powerful tool with a comprehensive set of monitoring features” Easy to use after setup and helps monitor global application performance per node. The extensive data and detailed testing criteria make it a great tool for observability and monitoring – Software Engineer, in the Public Sector
- “Must have tool for enterprise” “The overall experience has been great from the Catchpoint. We were able to get thorough insights on our pages and being a global company we were able to get insights from different locations. Form factors, devices, and browser-based experiences. This helped us fine-tune and provide the best end-user experience. – IT, in the Software Industry
- “Monitoring Application Consistency Across Regions“ Helps my team to monitor the applications consistency across geo and get real user experience feedback” – Principal Software Engineer, in the Software Industry
Additional product reviews are available via Gartner Peer Insights, and via TrustRadius.
“At Catchpoint, our mission has always been to create the most powerful and comprehensive Internet Performance Monitoring platform on the market,” said Mehdi Daoudi, co-founder and CEO of Catchpoint. “In today’s digital-first world, the performance of your online services is the lifeblood of your business. Downtime, slow performance, or inefficiency can cost millions and erode customer trust. Our platform gives businesses the visibility, control, and insights they need to prevent these issues before they happen, which is why Catchpoint was notably rated the highest vendor overall for Internet Performance Monitoring. Ensuring optimal performance is not just a goal but an imperative for survival.”
Daoudi added, “we believe, the Gartner recognition acknowledges the critical role IPM and DEM play in modern business strategy, as any downtime, slow performance, or inefficiency can cost millions and erode customer trust. It’s great to see that we are finally seeing recognition of how crucial these solutions are to the success of digital-first organizations.”
Source: Businesswire