Here is IT Digest’s weekly roundup of the top news from global markets. In this fast-paced world, breaking down information helps readers grasp the nuances that follow the news.
In Hardware and Network news this week…
Vonage Named Platinum Winner for Best CCaaS Solution at Telco Innovation Awards 2024
Vonage was named a winner for Vonage Contact Center (VCC), a multi-tenant cloud-based solution built from the Vonage Communications Platform (VCP), a unique combination of contact center, unified communications, composable communications APIs and conversational commerce solutions – that can all be integrated within a single pane of glass. VCC enables companies to transform how they communicate and operate from the office or remotely, providing next-generation communications between customers, agents, employees and business partners that are more flexible, intelligent and personal.
Precisely Drives Confidence in AI-ready Data at the 2024 Gartner® Data & Analytics Summit
Precisely, the global leader in data integrity, announced it will present on stage at the 2024 Gartner® Data & Analytics Summit in Orlando, Florida, sharing its expertise on how companies can ensure their data is AI-ready. Precisely will also demonstrate how AI-ready data can tackle the crucial issues surrounding poverty through their participation in the Gartner Analytics and Business Intelligence (ABI) Bake-off extension. At its booth, Precisely will showcase its unique combination of software, data, and strategy services that help businesses use accurate, consistent, and contextual data to achieve successful outcomes.
PayPal Names Aaron J. Webster as Executive Vice President, Chief Enterprise Services Officer
“Aaron is a highly respected executive with extensive experience leading risk management and global operations for some of the world’s most recognized companies,” said Alex Chriss, President and CEO, PayPal. “Throughout his career, he’s established himself as a growth leader with a deep understanding of financial services products and how risk management can enhance customer relationships. I’m confident that Aaron will bring tremendous value and leadership to PayPal as we continue to grow and evolve.”
Oracle Delivers Foundation for More Intelligent Healthcare
Oracle announced significant enhancements to Oracle Health Data Intelligence, including a new generative AI service to help increase care management efficiency. Oracle Health Data Intelligence, formerly HealtheIntent, is a modular suite of cloud applications, services, and analytics. The suite enables a broad range of healthcare and government stakeholders to use data from across the healthcare ecosystem to help advance patient health, improve care delivery, and drive operational efficiency. Additional new capabilities include system performance improvements, pre-built clinical quality analytics, and automated alerts that can help increase reimbursements and enhance care.
In Information and Communications news this week…
Article of the Week
UCaaS, or Unified Communications as a Service, is a cloud-based solution that combines various communication tools and services into one platform. It helps organizations manage and integrate different communication applications, supporting functions like enterprise telephony, meetings, unified messaging, instant messaging, mobility, and more. The global UCaaS market was valued at $32.01 billion in 2023 and is projected to grow at a CAGR of 14.5% from 2024 to 2031. Businesses can enjoy centralized communication, cost savings, scalability, enhanced collaboration, and mobility with UCaaS. It offers a unified and streamlined communication experience, allowing employees to collaborate seamlessly across different channels and devices.