Northwell Health and K Health have partnered to launch Northwell Primary Care Now, a virtual primary care platform in New York powered by K Health’s clinical-grade artificial intelligence, delivering same-day appointments, personalized medical chats, and seamless integration with Northwell’s existing care network. In this service, patients begin by interacting with an AI Medical Chat that gathers information about their symptoms and synthesizes it for a physician, after which they are either connected to a doctor virtually or routed to in-person care; by the time the physician joins, the intake is complete, enabling faster and more focused visits.
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Rather than replacing human clinicians, the AI component is designed to supplement traditional care “using AI to improve responsiveness to patients, enhance information gathering and utilization, and improve overall care delivery while maintaining a live physician model.” John D’Angelo, CEO of Northwell, remarked, “This new joint venture represents a significant step forward in making quality healthcare more accessible to our patients.” And according to Ran Shaul, Co-founder & CPO at K Health, “We are redefining primary care and defining a new patient-centric standard of care. The K Health technology will be available to millions of patients … The partnership with Northwell represents a tremendous opportunity to change primary care for the better of patients and providers.” This initiative joins other leading systems such as Cedars-Sinai, Hackensack Meridian, Hartford HealthCare, Mass General Brigham, and Mayo Clinic in partnering with K Health to scale AI-driven primary care delivery.
Read More: Northwell Health and K Health Launch Virtual Primary Care Platform Powered by Clinical AI