Conduent Transportation, part of Conduent Incorporated, has launched Italy’s first fully integrated transit EMV (Europay, Mastercard, and Visa) contactless payment system. This system was developed with Brescia Mobilità and Arriva Italia. It marks a big step in transforming public transportation ticketing in Italy.
Conduent teamed up with each transit operator to create their own EMV contactless systems. This new integration improves on that work. It creates a smooth payment experience across several transit networks. It makes travel easier for passengers.
Riders using Brescia Mobilità’s urban services or Arriva Italia’s extra-urban network can now pay with a contactless debit or credit card. They can also use an NFC-enabled digital wallet. The system calculates the correct fare based on distance and route. It also allows one customer to buy multiple fares in one tap using the same payment method.
This is the first EMV integration between two public transport operators in Italy. It sets a new standard for shared, multi-operator payment platforms. The initiative shows how EMV technology can serve as a centralized service hub. It supports interoperability, scalability, and a smooth passenger experience across different transit providers.
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To enable this innovation, Conduent enhanced its EMV solution with two advanced modules. The Tokenizer safeguards sensitive cardholder information by generating a unique token for each payment card used, while the Orchestrator oversees the full payment lifecycle-ensuring secure transaction processing, accurate fare calculation, and efficient reconciliation across operators.
“We are proud to have been the first in Lombardy to introduce EMV contactless payment technology,” said Marco Medeghini, General Manager at Brescia Mobilità Group. “By working with Conduent and Arriva Italia, we have taken a major step toward digitalizing public transportation and advancing our shared vision of a modern, sustainable system.”
“This collaboration represents a decisive step forward for public transport in the city of Brescia and its province – a first-of-its kind integrated payment system connecting two major operators,” said Angelo Costa, Managing Director of Arriva Italia. “Building off the success of EMV technology, we invested in this joint solution to offer an innovative and easy-to-use service to our passengers.”
“Brescia Mobilità and Arriva Italia recognize that adopting innovative technologies enhances the passenger experience. Conduent’s EMV solution laid the foundation for a scalable, multi-operator system that can be expanded to a wider geographical area,” said Jean-Charles Zaia, President, Transit Solutions at Conduent. “We are proud to support Brescia Mobilità and Arriva Italia with this first-of-its-kind implementation in Italy, made possible by Conduent’s innovation and our partners’ commitment to progress.”