Netcracker Technology, a leading provider of digital transformation solutions, has refirmed its time-honored association with one of Bulgaria’s top telecommunication services providers, Vivacom, by expanding their extensive IT transformation endeavor, which is largely centered around the enhancement of Vivacom’s revenue management systems. An enhanced collaboration between the two will enable the services provider to benefit from the latest version of Netcracker’s fully cloud-native Revenue Management.
This strategic enhancement follows Vivacom’s commitment to continuous improvement of overall system performance and business growth potential. By employing the best-in-class Netcracker Revenue Management system, as part of the overall Netcracker Digital BSS portfolio, and the entire lead-to-cash cycle management automation, Vivacom seeks a new industry standard in billing excellence, efficient bill management, and continuous and uninterrupted revenue management, and supporting the next generation of digital services.
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“We are looking forward to the next phase of our IT evolution with Netcracker Revenue Management, which will provide long-term stability and support our rapid growth,” said Asen Velikov, CEO at Vivacom Bulgaria. “With a future-ready BSS platform, we are confident in our ability to continue offering the best possible experience to all our customers.”
Bob Titus, Chief Technology Officer at Netcracker, highlighted the longevity and success of the partnership: “We have enjoyed a decades-long partnership with Vivacom, through which we have demonstrated operational success and positive business results. We are proud to continue our engagement and anticipate additional benefits for Vivacom and its customers.”
Driving Digital Transformation and Operational Excellence
This new agreement is evidence of the companies’ dedication to supporting digital transformation endeavors in the telecommunications industry. This modernization of core information technologies with a new cloud-native revenue management solution will make it easier for Vivacom to meet dynamic market needs and deliver premium customer experiences.
Netcracker Technology, the wholly owned subsidiary of NEC Corporation, offers internationally renowned digital transformation solutions for service providers with the aim of helping these organizations move swiftly from traditional telcos to agile tech-centric organizations. Netcracker has over three decades of experience in the industry and continues to invest in cutting-edge technologies like 5G monetization solutions, AI, and automation solutions. Netcracker ensures it puts the required tools in the hands of communications service providers.