Arctic Wolf, a global leader in security operations, has announced an expansion of its support for Managed Service Providers (MSPs) with the introduction of Aurora Managed Endpoint Defense for MSPs. This enhanced endpoint security solution, developed on the Arctic Wolf Aurora Platform, allows MSP partners to step up customer protection, ease operations, and broaden security service portfolios.
This announcement is in continuation of the companys previously launched enhanced MSP Partner Program and Aurora Endpoint Security for MSPs and indicates the company’s growth momentum in the service provider space and for the customers they serve. The newly added feature is in line with Arctic Wolfs mission of helping all businesses grow securely, simplifying their operations, and getting enterprise, class security outcomes.
MSPs are constantly trying to meet the increasing demands by customers for always, on protection and at the same time they struggle with operational challenges, which eventually lead to higher costs and complexity. On the other hand, organizations in different industries are under increasing cybersecurity pressure but they have very limited internal resources or expertise to defend against constantly evolving threats. Arctic Wolf, in essence, offers a single platform that addresses all these issues, helps the staff to be efficient, reduces the stress from the alerts, and speeds up the partners growth, which in turn, allows MSPs to offer enterprise, grade protection at a large scale.
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“Millions of businesses rely on MSPs to help safeguard their operations, and Arctic Wolf is proud to stand firmly behind that community,” said Nick Schneider, president and chief executive officer, Arctic Wolf. “Just as organizations depend on MSPs for protection and guidance, MSPs can depend on Arctic Wolf as a true partner one that delivers the platform, solutions, and expertise needed to differentiate in a competitive market and deliver exceptional value to every customer they serve.”
New MSP-Focused Security Enhancements
Arctic Wolf’s latest MSP-oriented solutions include:
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Aurora Managed Endpoint Defense for MSPs
An AI-powered Security Operations Center (SOC) now supports MSPs in managing customer deployments of Aurora Endpoint Security. This includes 24×7 monitoring, alert triage, and automated response actions offering enterprise-level protection while reducing operational requirements.
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Rapid Response Add-On for JumpStart Retainer
Enables MSP customers with a JumpStart Retainer to activate a 1-hour SLA for critical incident response. The JumpStart Retainer helps MSPs win new accounts and deliver trusted incident response capabilities via a flexible annual plan that features customizable response planning and preferred engagement pricing.
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MSP Admin Portal
A centralized interface that gives MSPs unified visibility across all customer environments allowing them to track alerts, monitor agent deployments, and bulk-download reports to improve efficiency and reduce administrative overhead.
“Arctic Wolf continues to demonstrate real commitment to the MSP community by delivering a portfolio of solutions that helps organizations address every stage of their security journey,” said Michael Diab, director, Regulatory and Compliance, Ntiva. Their focus on innovation and enablement anchored by the Arctic Wolf Aurora Platform helps us provide better protection for our customers, expand the services we can offer, and operate more efficiently as we continue to grow.”