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Palo Alto Networks Unveils MSIAM 2.0 with Industry’s Most Comprehensive Breach Response Guarantee

Palo Alto Networks

A global cybersecurity leader, Palo Alto Networks, has unveiled an advanced managed security operations center (SOC), Unit 42 Managed XSIAM 2. 0 (MSIAM 2. 0), aimed at enabling organizations to strengthen cyber resilience rapidly against more and more rapidly evolving threats.

MSIAM 2. 0 integrates around, the, clock expert monitoring with the most generous Breach Response Guarantee in the industry, thus providing up to 250 hours of highest, level incident response support to limit disruption and help businesses keep running even when security incidents occur.

Since attackers utilize AI and automated tools to shorten the duration of their attacks from weeks to mere minutes, MSIAM 2. 0 seeks to resolve the dilemma of attack speed and defense capability by combining AI, powered smart detection with human threat hunting and remediation.

“Outcome-Driven Security, Not Just Alerts”

Karim Temsamani, President, Next Generation Security, Palo Alto Networks, emphasized the strategic shift MSIAM 2.0 represents: “Security is measured in outcomes, not alerts. MSIAM 2.0 fuses the award-winning power of Cortex XSIAM with elite 24/7 proactive hunting and remediation to deliver total certainty. The Breach Response Guarantee is a testament to our absolute confidence in our platform and team. We don’t just monitor the fight; we end it.”

Built on AI-Driven SOC Intelligence

MSIAM 2.0 is powered by Cortex XSIAM, the industry-leading AI-driven SOC platform, and leverages Palo Alto Networks’ Unit 42 threat intelligence and incident response expertise. This integrated approach helps organizations overcome the widespread talent shortage impacting security operations today by extending internal teams with world-class security specialists.

Key business benefits include:

  • Immediate SOC Maturity: Organizations gain a global, best-in-class SOC from day one, with Unit 42 handling engineering, continuous threat hunting and 24/7 optimization.
  • Support for Existing Tools: MSIAM 2.0 integrates with third-party endpoint detection and response (EDR) and other SOC technologies, protecting current investments and enabling future consolidation onto Cortex XDR.
  • Guaranteed Breach Accountability: The 250-hour incident response guarantee offers a robust safety net, mitigating the cost and operational impact of serious security events.

Also Read: Netcracker and Vivacom Strengthen Strategic Partnership with Expanded IT Modernization Program 

Industry Perspective on Managed Security Services

Craig Robinson, Research Vice President, Security Services, highlighted the evolving role of managed security services:

“Organizations that rely on isolated tools or traditional SOC models aren’t set up for success in an era where cyberattacks span across every attack surface. To achieve true resilience, security leaders need more than just additional software; they need a strategic combination of technology and talent. The future of a successful cybersecurity posture demands managed security services that fuse AI-driven automation with seasoned human expertise to outadapt and outrespond modern adversaries.”

Delivering Measurable Outcomes

By assuming full accountability for the threat lifecycle from detection through containment MSIAM 2.0 helps eliminate the disconnect between attack and response, enabling security teams to focus on strategic growth rather than risk management. The solution is available now, with complementary managed offerings based on XSIAM provided through Palo Alto Networks’ partner ecosystem.

Prospective customers and industry professionals are invited to learn more via Palo Alto Networks’ upcoming Symphony 2026 virtual event on February 25 at 9 a.m. PT, where Unit 42 and Cortex experts will share frontline threat intelligence and SOC modernization insights.