NICE was named to Global Banking & Finance Review’s “The Next 100 Global Awards 2023,” those companies which are serving as catalysts for leadership and achievement in a range of industries and categories. NICE was selected as the sole winner for the Digital Transformation Partner Company award. Global Banking & Finance Review is a financial media platform with over three million readers worldwide.
According to Wanda Rich, editor of Global Banking & Finance Review, “The Next 100 Global Companies to watch list highlights some of the most exciting, innovative, and promising businesses from around the world. The list recognizes companies at the forefront whose strategy, achievements, dedication, and leadership of those who demonstrate outstanding achievement and are committed to delivering the products clients need and the results clients want, acting as a catalyst for the industry.”
Explains Rich, “NICE has continued to serve on the forefront of technology innovation for the contact center with significant advancements in AI, digital, cloud and more. World-leading companies are leveraging NICE to deliver exceptional experiences for customers and employees supported by a vast ecosystem of partners.”
“This recognition underscores the immense power of partnerships,” said Barry Cooper, President, CX Division, NICE. “By providing our strategic channel partners with essential selling tools, partner-enablement training, and holistic marketing support, we ensure success. This award showcases the extraordinary outcomes that arise when collaboration takes center stage. We are excited to continue shaping the future of digital transformation alongside our esteemed partners.”
As an innovator in digital transformation, NICE and its scalable cloud-native platform has led the industry with its customer experience applications. Continuing this leadership, NICE has combined its purpose-built AI for CX, Enlighten, with Generative AI to further transform customer experience, bringing together the best of AI for CX with Conversational AI to deliver the next level of experiences.
NICE’s technology allows brands to understand exactly when, where, and how to deliver great outcomes using a data-driven approach. With digital agility to provide intelligent responses with asynchronous communications to guide customers and deliver proactive customer engagement, NICE increases right first-time action and operational efficiency.