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Citizens Bank of Edmond Partners with Narmi to Enhance the Customer Experience with Effortless Digital Account Opening

Citizens Bank

Citizens Bank of Edmond is pleased to announce that it has joined forces with Narmi, a leading provider of digital banking technology, to offer an effortless digital account opening experience for both its business and consumer customers.

Citizens Bank of Edmobusinessnd, founded in 1901, has earned a reputation as a leader in embracing technology and community development across Oklahoma. As the bank’s CEO, Jill Castilla has been instrumental in driving its success, helping the bank receive numerous awards for innovation. In fact, in 2018, the bank won the “Banky” award for “Most Innovative Community Bank.” Castilla herself has also received recognition for her leadership and was named one of American Banker’s “Most Powerful Women in Banking” for four consecutive years, from 2019 through 2022.

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Recent events have further demonstrated the community’s trust in Citizens Bank of Edmond. Following Silicon Valley Bank’s collapse earlier this month, the bank has seen a surge in deposits and new customers. With the inflows of deposits, the decision to partner with Narmi is more timely than ever.

Narmi serves as the “digital front door” for community financial institutions, with Citizens Bank of Edmond being the latest addition to its growing customer base. The partnership will enable Citizens Bank of Edmond to unlock exponential growth by streamlining its account opening process, enabling both consumers and businesses to open accounts in minutes, from wherever they are. Narmi will automate critical but often manual processes like BSA / AML compliance, KYC / KYB, funding of accounts, and a seamless integration with the bank’s core banking system (Jack Henry Silverlake).

“I believe that community banks are best positioned to meet the growing demand,” said Jill Castilla. “Partners like Narmi enable us to capitalize on our strengths, meet this growing demand, and better serve our customers with a best-in-class user experience. The decision to partner with Narmi was an easy one – we share the same vision that a digital-first approach is the way forward.”

“We are thrilled to partner with Jill Castilla, a true leader in the financial industry. Digital-first growth is critical, and Citizens Bank of Edmond’s decision to partner with Narmi is just another testament to this shared vision and deep commitment to the success and well-being of the greater Oklahoma community,” said Nikhil Lakhanpal, Co-Founder of Narmi.

SOURCE: PRWeb