Greenway Health, a leading health information technology services provider, announced its strategic partnership with Luma Health, the innovative market-leading Patient Success Platform™ to create Greenway Patient Connect™ powered by Luma.
Greenway Patient Connect is a patient engagement portfolio focused on enabling patients to self-service and reducing the burden on staff to prepare patients for care. The newest solution is powered by automated insights and seamlessly integrated into Greenway’s EHR solutions to reduce administrative burdens and costs for healthcare providers, increase practice revenue, and dramatically improve the patient experience.
“The launch of Greenway Patient Connect harnesses the power of AI to improve healthcare practice operational efficiency, increase financial opportunities, and foster a more seamless patient experience,” says David Cohen, Chief Product and Technology Officer at Greenway Health. “The integration of Luma Health and Greenway Health is an embodiment of our mission to enable successful providers and empower patients on their individual healthcare journeys.”
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Greenway Patient Connect supports the three daily elements of the patient experience: Access, Communication, and Readiness. The solution alleviates the need for healthcare staff to manually schedule, change or cancel appointments, recaptures lost revenue by increasing calendar utilization and filling the holes in provider calendars, and reduces waiting room bottlenecks by gathering patient intake and insurance information prior to care visits. For patients, the technology improves the patient journey allowing new and existing patients to book appointments in real time, self-manage and accept waitlist offers, and receive appointment reminders.
“The strategic partnership with Greenway Health brings the power of Luma’s Patient Success Platform to the entire Greenway client base,” says Aditya Bansod, co-founder and CTO at Luma Health. “We’re thrilled that millions of patients will more easily access care, and providers and staff will save countless manual work hours that can be devoted instead to growing their businesses and creating world-class patient experiences.”
Greenway Health is a leading health information technology service provider specializing in electronic health records with its flagship Intergy and Prime Suite products. Greenway and its award-winning solutions have been ranked highly in the Best in KLAS awards by KLAS Research, an independent research organization that assesses healthcare vendor performance through independent feedback from users. Additionally, Greenway Health’s revenue cycle solution, Greenway Revenue Services, was named the 2023 North American Customer Value Leadership Award in Frost & Sullivan’s Best Practices Award.
SOURCE: PRNewswire