Charter Communications, Inc. announced a major strategic collaboration with Amazon Web Services (AWS), marking AWS as one of Charter’s core generative AI (GenAI) partners. This agreement aims to substantially elevate Charter’s software development processes and operational efficiency through cutting-edge AI capabilities.
As part of the alliance, Charter has standardized its development workflows by adopting GitLab Duo integrated with Amazon Q Developer, AWS’s powerful generative AI assistant built for building, running, and transforming software development. The combined platform delivers agentic coding experiences and robust management of data and AI/ML workloads.
By leveraging GitLab Duo with Amazon Q Developer, Charter expects to accelerate feature releases and innovate faster directly improving the experience for its Spectrum Internet, TV, and Mobile customers.
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“Innovative technology from AWS provides opportunities to both leverage developer tools and build agentic solutions across the company,” said Jake Perlman, Executive Vice President, Chief Technology and Information Officer at Charter Communications. “AWS technology enables us to develop AI-powered solutions that enhance our capabilities, ultimately improving customer experience, employee experience, and the overall performance and reliability of our services. We look forward to continued collaboration with AWS applying AI across our business.”
Beyond software development, the collaboration also includes deploying agentic AI across Charter’s operational functions. These initiatives are designed to elevate efficiency, reliability, and connectivity for both its residential and business Spectrum customers, as well as its internal teams.
“Q Developer represents the cutting edge of AI-powered software development, enabling developers to build faster and more efficiently than ever before,” said Jan Hofmeyr, Vice President, Telecommunications at AWS. “We’re excited to see Charter leverage Amazon Q Developer’s capabilities and access to Claude Sonnet 4.5, and we look forward to introducing them to additional solutions like Kiro, our AI companion offering that further enhances the development experience. This collaboration demonstrates how generative AI can transform enterprise software development at scale.”