Redwood Software coordinates the enterprise, from hybrid cloud to agentive AI: named a leader for the third consecutive year in the 2026 Gartner® Magic Quadrant™ for Service Automation and Coordination Platforms
Redwood Software, the leading orchestration platform for the autonomous enterprise, announced its recognition as a Leader in the 2026 Gartner® Magic Quadrant™ for Service Automation and Orchestration (SOAP) Platforms, along with first place in four of the five use cases and a tie for first place in the fifth use case, according to the report titled Critical Capabilities. In addition, Redwood launched RunMyJobs 2026.3, which brings native connectivity to AWS and its Model Context Protocol (MCP) server to the public, while also introducing new AI capabilities to accelerate autonomous operations.
Coordinate the enterprise, from hybrid cloud to agentive AI
Companies with AI goals face the challenge of moving beyond the experimental phase and into operational AI. RunMyJobs 2026.3 helps bridge the gap between AI reasoning and business action by unifying execution across hybrid systems and removing infrastructure limitations that hinder innovation in traditional workload automation tools. The latest version offers:
MCP Server and Native AWS Connectivity: Redwood’s MCP server, validated with Microsoft Copilot, SAP Joule, and Claude Code, provides AI models with controlled access to over 50 tools across nine AWS global regions with full auditability, enabling the instant transformation of decades of business logic into agents. Native integration with AWS (S3, EventBridge, Glue) allows for real-time orchestration across the entire hybrid environment without requiring system redesign.
Bidirectional governance of agent AI and Agent Studio: Support for MCP and Agent2Agent (A2A) protocols enables AI agents to trigger workflows, and teams to create agents that enhance orchestrations under the same governance model as the rest of the business process chain. Agent Studio integrates Large Language Model (LLM) reasoning as native task types within existing workflows.
Workflow Builder and Operations Agent: Workflow Builder generates auditable workflows using descriptions or documentation written in plain English. Operations Agent detects failures and risks related to service level agreements (SLAs) in real time, providing operators with detailed contextual information so they can respond more quickly and autonomously.
“AI agents can analyze a problem, but they can’t solve it unless they’re connected to the systems that run the business,” said Charles Crouchman, product director at Redwood Software. “We believe our recognition as a leader and the availability of our MCP server and our connectivity with AWS confirm that the market is evolving toward regulated, agent-based orchestration that operates within the existing enterprise trust model.”
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Gartner Recognition
Gartner’s Magic Quadrant™ for SOAP evaluates vendors based on their “ability to execute” and “completeness of vision.” Redwood Software has been positioned in the top spot for “completeness of vision” for the third consecutive year. Redwood attributes this position to its 2026 intelligent automation enhancements, which include native support for the MCP and A2A protocols, the new Redwood RangerAI suite of assistants, and Redwood Insights Premium.
The “Critical Capabilities” report offers a more detailed view of suppliers’ product and service offerings, expanding on the Magic Quadrant™ analysis. Redwood attributes this positioning to its commitment to customer success and driving efficient business transformation.
Source: PRNewswire