Velosio, a leading information technology services and solutions firm, is pleased to announce the availability of Connected Intelligence, an Artificial Intelligence (AI) solution enhancing Microsoft Dynamics 365 for Sales (formerly Microsoft Dynamics CRM) that leverages cutting-edge machine learning technology from Komiko, the leader in AI solutions for Salesforce.
Connected Intelligence continually pulls data and captures business intelligence from emails, events, and documents across the organization and leverages AI to enrich Dynamics 365 records with engagement data and insights. Algorithmic-based analytics are delivered through role-based dashboards and process-driven, in-context insights.
“Connected Intelligence captures all customer-facing interactions and any associated documents directly from email and calendar systems like Microsoft Office 365 and applies natural language processing, data science, and machine learning techniques to analyze and characterize the level of engagement with leads, accounts, and opportunities in Dynamics 365,” said Velosio Chief Solution Strategist, Robbie Morrison. “Connected Intelligence provides a new level of insight into the nature and value of customer relationships, allowing companies to be vastly more effective at sales and customer service delivery as well as improving pipeline and forecasting accuracy. To put it simply, it makes CRM work for today’s user.”
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Connected Intelligence is an Azure-based solution that will works with all major email platforms, including Microsoft Office 365, Microsoft Exchange, and Gmail.
“Thousands of Salesforce users from companies like Talend, Compuware, and Armorock are benefiting from Komiko technology everyday” said Hal Howard, founder and CEO of Komiko. “We are excited to partner with Velosio to bring our unique technology to Microsoft Dynamics 365 customers.”
Velosio is a leader in deploying business applications through the cloud and delivering unparalleled client experiences. One of the largest Microsoft partners in North America, Velosio supports the entire Microsoft Dynamics portfolio, Office 365 family and Azure services. The solutions portfolio includes ERP, CRM, Productivity, Business Intelligence and Power Platform, and extends to NetSuite and Sage. Velosio is the only Microsoft Cloud Distributor that specializes in Dynamics 365 and is a prominent Microsoft Master VAR. Headquartered in Columbus, Ohio, Velosio serves over 4,000 clients from more than 40 offices in the US and Canada.